Lucidchart vs. iGrafx Process360 Live Comparison


Lucidchart Lucid Software	iGrafx Process360 Live iGrafx	+	+
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About Lucidchart is an advanced diagramming tool designed to help businesses and teams optimize their processes, systems, and workflows with intelligent, data-driven diagrams. The platform combines powerful AI features, such as AI-generated diagrams, data linking, and real-time collaboration, to make visualizing complex systems and architectures faster and more efficient. Lucidchart supports multiple use cases, including process maps, flowcharts, technical diagrams, organizational charts, and systems planning. Its seamless integrations with popular apps like Jira, Confluence, Slack, and Teams allow for enhanced collaboration, enabling teams to align on priorities and act on insights quickly. Lucidchart is the perfect tool for anyone looking to create professional diagrams in less time, while fostering better decision-making and innovation.	About iGrafx enables true business transformation by helping organizations continuously improve their processes. An integrated intelligence platform is critical for achieving continuous process improvement. Today’s complex processes involve multiple departments, systems, and stakeholders, making it hard to understand the entire process ecosystem. Without a holistic view, it can be difficult to assess what’s actually going wrong and which potential solutions are most effective. Unlock the power of process intelligence with the Process360 Live platform, bringing together process mining, design and simulation. Streamline processes, identify bottlenecks, and optimize workflows to get more done and create higher quality products with the same amount of resources. Keep volume, pace and quality stable while decreasing financial investment through process optimization and improved resource allocation.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Lucidchart is designed for teams, businesses, and enterprises looking to create data-driven, intelligent diagrams for process optimization, technical documentation, and organizational planning, while enhancing collaboration and decision-making across departments	Audience Companies that work in high risk and compliance-necessary industries
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $7.95/month/user Free - $0 Individual - $7.95/month Team - $9/month/user Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.6 / 5 features 4.5 / 5 design 4.6 / 5 support 4.3 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.5 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros Lucid makes building mind maps and systems charts easy and you can get things looking decent with a little elbow grease. * Many technical templates built in * Integration with BambooHR org chart * Additional integrations / ability to easily import from outside sources Browser based UI easy to operate from any device. Multiple templates in free version making it possible to complete what you need. Easy sharing making collaboration smooth. You can customize and make your own graphics from scratch, but what I really liked about Lucidchart is the amount of default templates they had to work with, and the wide range of subject/themes for them. So much professionally software is very heavily designed around a corporate office environment. It's nice to see some educational related templates in there! It's cloud-based and very easy to use. You can get started with your diagram right away. The virtual tour in the beginning is helpful. There are hundreds of templates to choose from, which really saves you time. The automatic alignment of lines and arrows is really helpful. Collaboration is easy. You can also easily create and save custom shapes and designs and use them in future works. My favorite part is the export with transparent background option. Cons It's not the best on design side as far as choice of colors, fonts and custom shapes. * Expensive * Renewal was a mess * Admin portal was buggy for awhile Plotting is sometimes clumsy. Should have offline working and sync later on. If you had the know how, you can definitely make charts and graphics much nicer than this in other programs, so this is very much designed for someone who only needs the basics for whatever they're doing. It can also be cumbersome at times when editing one of their templates. The same automatic alignment of lines and arrows has caused me trouble when working with smaller shapes, as it gets difficult to get it to point where you want. The user interface is not that intuitive either.	Pros & Cons from Real Users Pros iGrafx gives us ability to integrate our customers data and our planning process. iGrafx monitors the progress of our everyday performance and notify us when there are challenges or possible problem areas in our departments. All data that comes into our systems from different sources is analyzed, scrutinized and effectively used for decision making across the entire organization. I absolutely love iGrafx for process capture and mapping. It is intuitive and easy to use and took no time to get started. Effective for process collaboration. Also helps with project management and performance Easy to create and update process. An excellent application for the easy capture of process diagrams and for understanding the relationships between them. My team uses this software everyday to create process maps and diagrams so the analyst understand clearly how to perform the tasks of their job. Because the repository is easily accessible to everyone, I know that every has the correct version of the process. Cons It's very difficult to extract maps into useable or readable pdf documents and this is frustrating, hope they improve on that.also the customer support team is slow to respond which may affect productivity, they should work on ensuring customer complaints are handled quickly and efficiently. The web diagramming capabilities are extremely limited with fewer templates compared to the desktop counterpart and it can be a little costly for small teams. If you are just starting out, you may need some training. It is intuitive but has many features. The only complaint that I have is that the features most important to me such as VSM and simulation are only available in the desktop client. I have been informed they are coming soon to a web interface. I would love to see some more industry specific templates available
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Lucid Software Founded: 2010 United States www.lucidchart.com	Company Information iGrafx Founded: 1991 United States www.igrafx.com
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Categories Application Development Business Process Management Customer Journey Mapping Tools Data Modeling Database Design Diagram Engineering Flowchart Gantt Chart Mind Mapping Org Chart Process Documentation Process Mapping Product Roadmap Prototyping Sales Timeline Visual Collaboration Whiteboard Wireframe Workflow Management	Categories Business Performance Management Business Process Automation Business Process Management Compliance Customer Experience Dashboard Diagram Document Management GDPR Compliance IoT Network Mapping Privacy Impact Assessment (PIA) Reporting Risk Management Simulation Workflow Automation Workflow Management
Business Process Management Features Access Controls / Permissions Alerts / Notifications Business Process Automation Business Rules Management Collaboration Process Change Tracking Process Mapping Process Modeling & Design Visual Workflow Management Diagram Features Data Import / Export Drag & Drop Flowchart For Developers Mind Map Multi-User Collaboration Organizational Charting Templates Workflow Management Features Access Controls/Permissions Approval Process Control Business Process Automation Calendar Management Compliance Tracking Configurable Workflow Customizable Dashboard Document Management Forms Management Graphical Workflow Editor Mobile Access No-Code Task Management Third Party Integrations Workflow Configuration Show More Features Application Development Features Access Controls/Permissions Code Assistance Code Refactoring Collaboration Tools Compatibility Testing Data Modeling Debugging Deployment Management Graphical User Interface Mobile Development No-Code Reporting/Analytics Software Development Source Control Testing Management Version Control Web App Development Customer Journey Mapping Tools Features Action Management Attribution Modeling Behavioral Analytics Collaboration Customer Profiles Data Import / Export Predictive Analytics Surveys & Feedback Templates Engineering Features 2D Drawing 3D Modeling Chemical Engineering Civil Engineering Collaboration Design Analysis Design Export Document Management Electrical Engineering Mechanical Engineering Mechatronics Presentation Tools Structural Engineering Flowchart Features Collaboration Diagramming Drag & Drop Organizational Charting Process Mapping Revision Management Templates Text to Chart Gantt Chart Features Alerts/Notifications Capacity Monitoring Color Coding Dependency Tracking Drag & Drop Milestone Tracking Progress Tracking Task Management Templates Mind Mapping Features Brainstorming Flowchart Presentation Tools Project Planning Publishing / Sharing Templates Org Chart Features Collaboration Data Import / Export Drag & Drop Interactive Elements Photos / Images Publishing / Sharing Templates Product Roadmap Features Collaboration Content Import / Export Diagramming Drag & Drop Feature Management Milestone Tracking Prioritization Requirements Management Workflow Management Prototyping Features Animation Collaboration Drag & Drop Software Prototyping Templates UI Prototyping Usability Testing UX Prototyping Version Control Wireframe Features Collaboration Desktop Interface Drag & Drop Feedback Management Interactive Elements Mobile Interface Mockup Creation Page Linking Presentation Tools Prototype Creation Revision History Screen Capture Wireframe Creation	Business Process Management Features Access Controls / Permissions Alerts / Notifications Business Process Automation Business Rules Management Collaboration Process Change Tracking Process Mapping Process Modeling & Design Visual Workflow Management Diagram Features Data Import / Export Drag & Drop Flowchart For Developers Mind Map Multi-User Collaboration Organizational Charting Templates Workflow Management Features Access Controls/Permissions Approval Process Control Business Process Automation Calendar Management Compliance Tracking Configurable Workflow Customizable Dashboard Document Management Forms Management Graphical Workflow Editor Mobile Access No-Code Task Management Third Party Integrations Workflow Configuration Show More Features Business Performance Management Features Ad hoc Analysis Ad Hoc Reports Budgeting & Forecasting Consolidation / Roll-Up Dashboard Key Performance Indicators Predictive Analytics Qualitative Analysis Quantitative Analysis Scorecarding Strategic Planning Compliance Features Archiving & Retention Artificial Intelligence (AI) Audit Management Compliance Tracking Controls Testing Environmental Compliance FDA Compliance HIPAA Compliance Incident Management ISO Compliance OSHA Compliance Risk Management Sarbanes-Oxley Compliance Surveys & Feedback Version Control Workflow / Process Automation Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Dashboard Features Annotations Data Source Integrations Functions / Calculations Interactive KPIs OLAP Private Dashboards Public Dashboards Scorecards Themes Visual Analytics Widgets Document Management Features Access Controls Archiving & Retention Collaboration Tools Compliance Tracking Document Archiving Document Assembly Document Capture Document Conversion Document Delivery Document Indexing Document Retention Electronic Signature Email Management File Recovery File Type Conversion Forms Management Full Text Search Offline Access Optical Character Recognition Print Management Version Control GDPR Compliance Features Access Control Consent Management Data Mapping Incident Management PIA / DPIA Policy Management Risk Management Sensitive Data Identification IoT Features Application Development Big Data Analytics Configuration Management Connectivity Management Data Collection Data Management Device Management Performance Management Prototyping Visualization Network Mapping Features Color Codes / Icons Compliance Management Device Auto Discovery Hierarchical Mapping Location-Based Mapping Map Exporting On-Demand Mapping Reporting/Analytics Self-Updating Maps Web Traffic Reporting Reporting Features Customizable Dashboard Data Source Connectors Drag & Drop Drill Down Email Reports Financial Reports Forecasting Marketing Reports OLAP Report Export Sales Reports Scheduled / Automated Reports Risk Management Features Alerts/Notifications Auditing Business Process Control Compliance Management Corrective Actions (CAPA) Dashboard Exceptions Management Internal Controls Management IT Risk Management Legal Risk Management Mobile Access Operational Risk Management Predictive Analytics Reputation Risk Management Response Management Risk Assessment Simulation Features 1D Simulation 3D Modeling 3D Simulation Agent-Based Modeling Continuous Modeling Design Analysis Direct Manipulation Discrete Event Modeling Dynamic Modeling Graphical Modeling Industry Specific Database Monte Carlo Simulation Motion Modeling Presentation Tools Stochastic Modeling Turbulence Modeling
Integrations AccessOwl Akitra Andromeda Amazon EC2 Amazon Web Services (AWS) CloudNuro Dropbox Gemini Testing Google Slides ITBoost Jira Kipwise Microsoft PowerPoint MyGlue Nextpond Nuclino Rambox Shift Vibe Interactive Whiteboard Zoho Directory elba Show More Integrations View All 69 Integrations	Integrations AccessOwl Akitra Andromeda Amazon EC2 Amazon Web Services (AWS) CloudNuro Dropbox Gemini Testing Google Slides ITBoost Jira Kipwise Microsoft PowerPoint MyGlue Nextpond Nuclino Rambox Shift Vibe Interactive Whiteboard Zoho Directory elba Show More Integrations View All 3 Integrations
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