LucidVueCXIgnite Tek
|
||||||
Related Products
|
||||||
About
LucidVueCX aggregates and analyzes every customer interaction including voice calls, social media posts, online reviews, and more, across digital and live agent channels. By tapping into the deeper conversations, business executives are offered a 360-degree view of their customer base with opportunities to monitor, analyze and ultimately affect customer conversations to enhance productivity, risk protection, and media efficiency. Consumers offer feedback and revenue-generating ideas with every contact they make. Yet much of this input goes unnoticed or gets lost inside dispositions and siloed KPIs with valuable feedback falling wayside. LucidVueCX linguistic models automatically analyze new input, patterns, and critical keywords in customer conversations, bringing deeper meaning to shape CX transformation efforts. Automated real-time discovery of target keywords and critical comments from client interactions can serve as "early warning" indicators for shifts in buyer sentiment.
|
About
Lucidic AI is a specialized analytics and simulation platform built for AI agent development that brings much-needed transparency, interpretability, and efficiency to often opaque workflows. It provides developers with visual, interactive insights, including searchable workflow replays, step-by-step video, and graph-based replays of agent decisions, decision tree visualizations, and side‑by‑side simulation comparisons, that enable you to observe exactly how your agent reasons and why it succeeds or fails. The tool dramatically reduces iteration time from weeks or days to mere minutes by streamlining debugging and optimization through instant feedback loops, real‑time “time‑travel” editing, mass simulations, trajectory clustering, customizable evaluation rubrics, and prompt versioning. Lucidic AI integrates seamlessly with major LLMs and frameworks and offers advanced QA/QC mechanisms like alerts, workflow sandboxing, and more.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies seeking a solution to turn customer interactions into actionable insights
|
Audience
AI developers and engineering teams requiring a solution to test, debug, and optimize agent behavior quickly and reliably
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationIgnite Tek
United States
www.ignite-tek.com/lucid.html
|
Company InformationLucidic AI
Founded: 2025
United States
lucidic.ai/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Integrations
AWS Marketplace
Amazon
Amazon Web Services (AWS)
Claude
Gemini
Gemini Enterprise
LangChain
OpenAI
OpenTelemetry
PydanticAI
|
Integrations
AWS Marketplace
Amazon
Amazon Web Services (AWS)
Claude
Gemini
Gemini Enterprise
LangChain
OpenAI
OpenTelemetry
PydanticAI
|
|||||
|
|
|