Survox

Survox

Enghouse Insights
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About

Everyone benefits from data-driven knowledge, whether you’re conducting market research, polling, academic studies or seeking to better understand your advertising campaigns and brand lift. Lucid delivers powerful answers, inspired by the sentiments of real people. The Lucid Marketplace makes it all possible. With a direct connection to the world’s most trusted sample providers, Lucid users can reach millions of survey respondents. Agencies, brands, firms, and many other organizations use the Lucid Marketplace to conduct market research. Find out how your campaigns are performing. Determine how your creative and placement are impacting your brand lift. Learn how your target audience is responding to your ads and make adjustments as needed. Reach online audiences to participate in your research. Lucid’s flexible solutions allow you to easily reach survey respondents within targeted demographics. Data from our Marketplace is also eligible for IRB approval.

About

Survox IVR provides an economical, automated interactive survey solution for customer experience, market research, and opinion polling data collection. Survox provides the capability you need to for fast voice-based engagement. Access demographics that can only participate by phone. Caters to your respondent’s preference by providing a choice of engagement methods. Avoid response from just the very satisfied or very unsatisfied by automatically following up transactions with the proactive outbound survey. Blend inbound calls with outbound calls in interviewer queues to assure that callbacks are answered immediately. Screen, transfer and manage calls to maximize caller retention. Automatically schedule or conduct an interview and gather post-transaction feedback.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agencies, brands, firms, and organizations looking for a marketplace platform to optimize market research and get business insights

Audience

Companies searching for a survey IVR solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lucid
Founded: 2010
United States
luc.id/

Company Information

Enghouse Insights
Founded: 1984
United States
www.enghouseinsights.com/products/survox-collect-analyze-succeed/

Alternatives

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net2phone
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Synopsys

Categories

Categories

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Dropbox Dash
Indent
Motileo
Nango
Resmo
Truto
Workona

Integrations

Dropbox Dash
Indent
Motileo
Nango
Resmo
Truto
Workona
Claim Lucid and update features and information
Claim Lucid and update features and information
Claim Survox and update features and information
Claim Survox and update features and information