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About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

About

Scarlet Connect is a cloud-native hospitality communication and operations platform built specifically for hotels to centralize sales, guest engagement, reputation management, and operational workflows in one place, helping teams streamline tasks, boost bookings, and elevate guest satisfaction without extra workload. It unifies tools such as a guest management system, sales prospecting, e-signature and credit card authorization, guest messaging, digital tipping, review response, and reputation management so hotels can discover more group and individual guests pre-stay, personalize in-stay service, and capture sentiment-driven insights to increase return revenue and positive ratings. Its sales prospecting tool helps uncover and contact leads faster, while automated guest messaging and request tracking speed responses and reduce front desk burden. Reputation features aggregate feedback and automate replies across major review platforms to protect and enhance online ratings.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Audience

Hotel sales, operations, and guest experience teams requiring a single platform to manage guest interactions, streamline workflows, boost revenue, and improve service quality across the entire hotel guest journey

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Company Information

Scarlet Connect
Founded: 2022
United States
scarletconnect.com

Alternatives

Alternatives

Reviato

Reviato

EthosLink

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Mews
OPERA Cloud PMS
Salesforce
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

Integrations

Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Elina
Expedia
Facebook
Fork
Google
Infor POS
Mews
OPERA Cloud PMS
Salesforce
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE
Claim Loopon and update features and information
Claim Loopon and update features and information
Claim Scarlet Connect and update features and information
Claim Scarlet Connect and update features and information