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About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

About

Send timely, relevant and personalized email marketing campaigns that capture the attention of your hotel guests. Get the word out quickly for all hotel promotions, discounts, special offers and other one-time emails with our easy-to-use solution. Our drag‑and‑drop email editor makes it easy to create beautiful, responsive hotel emails. Add a personal touch to every email you send with dynamic content, merge tags, segmentation and triggered automation. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Use the ticketing system to communicate service shortcomings to the relevant person or department. Benchmark your hotel's performance against your competitors’ online review rankings. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Audience

Hotels looking for an CRM and email marketing solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Company Information

Revinate
Founded: 2009
United States
www.revinate.com

Alternatives

Alternatives

Reviato

Reviato

EthosLink
For-Sight CRM

For-Sight CRM

For-Sight

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Integrations

Booking.com
protel MICE
Amadeus Central Reservations System (CRS)
Blotout
Expedia
Facebook
FairPlanner
Google
IDeaS G3 RMS
Infor POS
Juyo Analytics
Meltano
Playable
Singer
Toucan
Tripadvisor
WhatsApp
Whistle Messaging
Yelp
apaleo

Integrations

Booking.com
protel MICE
Amadeus Central Reservations System (CRS)
Blotout
Expedia
Facebook
FairPlanner
Google
IDeaS G3 RMS
Infor POS
Juyo Analytics
Meltano
Playable
Singer
Toucan
Tripadvisor
WhatsApp
Whistle Messaging
Yelp
apaleo
Claim Loopon and update features and information
Claim Loopon and update features and information
Claim Revinate and update features and information
Claim Revinate and update features and information