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About

The go-to automated CRM solution for fitness studio management. LoopSpark is the best software for converting, retaining, measuring and growing your client base. LoopSpark's automated communications means no more client slip through the cracks. With assignable & trackable staff task management and 2-way text communications, your staff can turn opportunities into valuable outcomes. Save time behind the desk and spend more time with your clients! LoopSpark's simple dashboard makes it easy for your whole staff to get involved. Automate your repetitive tasks, keep your staff motivated with an easy and organized tasking system, identify opportunities with behavioral audience segmentation. Targeted, real time reporting. Gain a deeper perspective on your customers, provide more personalized relationship building and perfectly targeted communications.

About

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model. The software helps business owners and their staff manage schedules and enrollments, billing and payroll, client information and more. The intuitive, mobile-friendly Pike13 interface helps business owners and their staff spend less time struggling with administration and more time with clients. Free mobile apps simplify schedule and client management, as well as streamline the check-in process. Automated, targeted reporting helps business owners measure the health of their business and focus on the information they need to know to make data-driven business decisions. Pike13 customer service un-matched. Each new Pike13 customer is assigned a dedicated onboarding specialist to help guide software setup. The rockstar Pike13 customer care team regularly goes above and beyond to assist with customer questions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Fitness studios

Audience

Pike13 software is built for gyms and fitness studios, music and swim schools, education centers and other businesses that run on a class- or appointment- based model.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$189 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$129.00/month
$129/month Business plan $179/month Pro plan custom Enterprise pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.0 / 5
design 3.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • The Pike13 system is a user friendly scheduling system that is relatively painless to install, easily syncs with an existing website, and is intuitive to use for clients and staff. The note system for both internal and external communications is excellent.
  • The user interface is much simpler than UI like mind-body. Pike has a wide range of features and ways to add services and if you encounter any gaps, you can likely create a custom solution with some clever thinking using the existing offerings. Customer support is REALLY good.

Cons

  • Some of the client management and billing is clunky.
  • Not tailored to gyms that work with kids, so managing parent> child accounts sometimes runs into issues, especially in the branded pike13 client app.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

LoopSpark
Founded: 2018
United States
loopspark.com

Company Information

Pike13
Founded: 2012
United States
www.pike13.com

Alternatives

Alternatives

Mariana Tek

Mariana Tek

Xplor Mariana Tek
SPORTRICK

SPORTRICK

Gruppo Zucchetti
sparkPRO

sparkPRO

Quality Early Years

Categories

CRM Supported
Fitness Supported

Categories

Fitness Supported
Music School Supported
Pilates Studio Supported
Swim School Supported
Yoga Studio Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Not Supported
Reservations Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Music School Features

Attendance Management Supported
Class Management Supported
Online Registration Supported
Practice Log Not Supported
Repertoire Management Not Supported
Scheduling Supported
Student Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Not Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Not Supported
Staff Management Supported

Swim School Features

Attendance Tracking Supported
Class Scheduling Supported
Event Management Supported
Member Management Supported
Online Payments Supported
Online Registration Supported
Parent Portal Supported
Skills Tracking Not Supported
Staff Management Supported
Team Management Not Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Not Supported
Inventory Management Not Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Integrations

Zapier Supported
BrandBot Not Supported
Easyflow Not Supported
Google Calendar Not Supported
LoopSpark Not Supported
Mailchimp Not Supported
Mariana Tek Supported
Microsoft Outlook Not Supported
Mindbody Supported
PayPal Not Supported
Paysafe Not Supported
Pike13 Supported
Referrizer Not Supported
Smartwaiver Not Supported
Stackreaction Not Supported
TransNational Payments Not Supported
WordPress Not Supported
Wufoo Not Supported
fitDEGREE Supported
iCalendar Not Supported

Integrations

Zapier Supported
BrandBot Supported
Easyflow Supported
Google Calendar Supported
LoopSpark Supported
Mailchimp Supported
Mariana Tek Not Supported
Microsoft Outlook Supported
Mindbody Not Supported
PayPal Supported
Paysafe Supported
Pike13 Not Supported
Referrizer Supported
Smartwaiver Supported
Stackreaction Supported
TransNational Payments Supported
WordPress Supported
Wufoo Supported
fitDEGREE Not Supported
iCalendar Supported
Claim LoopSpark and update features and information
Claim LoopSpark and update features and information
Claim Pike13 and update features and information
Claim Pike13 and update features and information