Proton Mail

Proton Mail

Proton AG
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About

Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate all in one place. Available for Mac, Windows, iOS & Android.

About

Proton Mail is the simplest way to protect your communications with built-in end-to-end encryption. Prevent data breaches, stay compliant with regulations like GDPR and HIPAA, and earn client trust. Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams that want a shared inbox solution

Audience

Anyone who needs a secure email address with built-in end-to-end encryption

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per user per month
Free Version
Free Trial

Pricing

$6.99/user/month
Mail Business plans include an up to 13% offer:

Mail Essentials at $6.99/month/user billed annually.

Workspace Standard at $12.99/month/user billed annually.

Workspace Premium at $19.99/month/user billed annually.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.7 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way. The team loves the simplicity it brought to our daily work with support accounts.

Cons

  • Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

Pros & Cons from Real Users

Pros

  • All tools in one place — Mail, Drive, VPN, Calendar — make work simple and efficient. Seamless sync across devices keeps everything smooth and effortless, with flexible plans for any need.
  • Trustworthy service from Switzerland. So its Europe. proton meets all legal requirements, so it is perfect for business. Availability is very good.
  • I like the fact that it was constructed around account safety and it has a fresh interface. It has a lot of features and it is quite affordable for regular users.
  • - Easy to use, - Open source, - Possible to use with a custom domain (requires a premium subscription), - Privacy orientated (something truly rare these days!)
  • The web client is great for all my needs, and ProtonMail is a privacy-respecting e-mail provider, based on Switzerland.

Cons

  • So far, nothing to complain about. Everything works beyond our expectations. The Snowfall theme is a nice touch, though that’s of course just a personal preference
  • The web app lags sometimes a little bit. Some features are missing ("recompose sent message")
  • The Proton ecosystem may take some getting used to. Like trying to figure out how to use alises.
  • - Could allow for more domains in the premium non-business plans - The IOS app is somewhat bug-prone and could use more polish and if possible integrate more with the system. - No MacOS app
  • No IMAP support on the free plan, and you also need to use an app for that to happen. Low storage - only 500 mb. My grandparents have used ProtonMail for their e-mails (I created so they can use some government services), and some of those services would not recognize.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loop Email
Founded: 2015
United Kingdom
www.intheloop.io

Company Information

Proton AG
Founded: 2014
Switzerland
proton.me/business/mail

Alternatives

Spark Mail

Spark Mail

Readdle

Alternatives

BlueMail

BlueMail

Blix
Proton Calendar

Proton Calendar

Proton AG
Newton Mail

Newton Mail

CloudMagic

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Calendar Features

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Encryption Features

Central Policy Enforcement
Drag & Drop UI
Email Encryption
Encryption Key Management
Endpoint Encryption
File Compression
File Encryption
Full Disk Encryption
Public Key Cryptography
Tokenization / Data Masking

Integrations

Microsoft Outlook
All-in-One Messenger
Authy
Canary Mail
ClearMyInbox
Franz
Gmail
Google Workspace
Mail Backup X
Proton Calendar
Proton Drive
Proton Meet
Proton Pass
ProxiedMail
Rambox
SSuite NetSurfer Prometheus
Sales Robots
Shift
Shopify
WebCatalog Desktop

Integrations

Microsoft Outlook
All-in-One Messenger
Authy
Canary Mail
ClearMyInbox
Franz
Gmail
Google Workspace
Mail Backup X
Proton Calendar
Proton Drive
Proton Meet
Proton Pass
ProxiedMail
Rambox
SSuite NetSurfer Prometheus
Sales Robots
Shift
Shopify
WebCatalog Desktop
Claim Loop Email and update features and information
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