Proton Mail

Proton Mail

Proton AG
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About

Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate all in one place. Available for Mac, Windows, iOS & Android.

About

Proton Mail is the simplest way to protect your communications with built-in end-to-end encryption. Prevent data breaches, stay compliant with regulations like GDPR and HIPAA, and earn client trust. Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Teams that want a shared inbox solution

Audience

Anyone who needs a secure email address with built-in end-to-end encryption

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$6.99/user/month
Mail Business plans include an up to 13% offer:

Mail Essentials at $6.99/month/user billed annually.

Workspace Standard at $12.99/month/user billed annually.

Workspace Premium at $19.99/month/user billed annually.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.7 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way. The team loves the simplicity it brought to our daily work with support accounts.

Cons

  • Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

Pros from Real Users

Pros

  • All tools in one place — Mail, Drive, VPN, Calendar — make work simple and efficient. Seamless sync across devices keeps everything smooth and effortless, with flexible plans for any need.
  • Trustworthy service from Switzerland. So its Europe. proton meets all legal requirements, so it is perfect for business. Availability is very good.
  • I like the fact that it was constructed around account safety and it has a fresh interface. It has a lot of features and it is quite affordable for regular users.
  • - Easy to use, - Open source, - Possible to use with a custom domain (requires a premium subscription), - Privacy orientated (something truly rare these days!)
  • The web client is great for all my needs, and ProtonMail is a privacy-respecting e-mail provider, based on Switzerland.
  • The # draw is that this is a secure, privacy-focused email alternative. It also has a very sleek interface.
  • Can encrypt if you want, or not. All settings are available and it is easy to set up everything. Have a free version that I am currently using and it is not restricted in any way. Allows for two-factor authorization.
  • ProtonMail offers encrypted emails, so it's a good option for those looking for a more private, secure email service compared to the bigger ones out there like Gmail and Outlook. It's got fairly priced options, and the free version isn't too bad either.
  • I love that my emails are end to end encrypted. I found out that Gmail reads my emails and I quickly signed up for the free version.
  • Open source Easy to use Good security and privacy Multi level security and encryption Free tier Mobile version alongside web version

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Loop Email
Founded: 2015
United Kingdom
www.intheloop.io

Company Information

Proton AG
Founded: 2014
Switzerland
proton.me/business/mail

Alternatives

Spark Mail

Spark Mail

Readdle

Alternatives

BlueMail

BlueMail

Blix
Proton Calendar

Proton Calendar

Proton AG
Newton Mail

Newton Mail

CloudMagic

Categories

Customer Service Supported
Email Clients Supported
Email Management Supported

Categories

Calendar Supported
Email Clients Supported
Email Encryption Supported
Email Hosting Supported
Email Management Supported
Encryption Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Supported
Signature Management Not Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Calendar Features

Calendar Sync Supported
Collaboration Tools Supported
Multi-Device Support Supported
Reminders Supported
Room Booking Not Supported
Scheduling Supported
Task Manaagement Supported

Encryption Features

Central Policy Enforcement Not Supported
Drag & Drop UI Supported
Email Encryption Supported
Encryption Key Management Supported
Endpoint Encryption Supported
File Compression Not Supported
File Encryption Supported
Full Disk Encryption Not Supported
Public Key Cryptography Supported
Tokenization / Data Masking Not Supported

Integrations

Microsoft Outlook Supported
All-in-One Messenger Not Supported
Authy Not Supported
ClearMyInbox Not Supported
Gmail Supported
Mail Backup X Not Supported
Microsoft 365 Supported
Postbox Not Supported
Proton Calendar Not Supported
Proton Drive Not Supported
Proton Meet Not Supported
Proton Pass Not Supported
ProxiedMail Not Supported
Rambox Not Supported
ReciteMail Not Supported
SSuite NetSurfer Not Supported
SSuite NetSurfer Prometheus Not Supported
Sales Robots Not Supported
Shopify Not Supported
WebCatalog Desktop Not Supported

Integrations

Microsoft Outlook Supported
All-in-One Messenger Supported
Authy Supported
ClearMyInbox Supported
Gmail Not Supported
Mail Backup X Supported
Microsoft 365 Not Supported
Postbox Supported
Proton Calendar Supported
Proton Drive Supported
Proton Meet Supported
Proton Pass Supported
ProxiedMail Supported
Rambox Supported
ReciteMail Supported
SSuite NetSurfer Supported
SSuite NetSurfer Prometheus Supported
Sales Robots Supported
Shopify Supported
WebCatalog Desktop Supported
Claim Loop Email and update features and information
Claim Loop Email and update features and information