LogicalDOC vs. MasterControl Comparison


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About LogicalDOC helps organizations around the world gain complete control over document management. Focusing on business process automation and fast content retrieval, this premier document management system (DMS) allows teams to create, collaborate, and manage large volumes of documents and stores valuable company data in a centralized repository. System features include a drag-and-drop document upload, forms management, optical character recognition (OCR), duplicate detection, barcode recognition, event logging, document archiving, integrated document workflow, and so much more. Schedule a free, no obligation, one-on-one demo today.		About Bringing breakthrough products to market in highly regulated industries can feel like an endless series of trade-offs. MasterControl's software simplifies GxP workflows so you never have to sacrifice quality for cost or innovation for regulation. Complete and connected meets fast and flexible. From quality event management to document control and integrated training - MasterControl Quality Excellence transforms your quality data and processes into a competitive advantage. Modernizing your manufacturing operations starts with modern software. From work orders to work instructions and production records (EBR or eDHR) to logbooks, MasterControl Manufacturing Excellence is the simplest way to digitalize manufacturing.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience LogicalDOC serves a variety of industries and organizations, from small businesses to Enterprise B2B companies globally. The LogicalDOC platform is devoted to ease of use and efficient retrieval of information, and is particularly suitable for knowledge workers who have to process a large amount of documents every day.		Audience Life science companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing The price depends on the type of license and the number of users. Free Version Supported Free Trial Supported		Pricing $25,000 / 1st year 25k for first year with a 5 license minimum Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.7 / 5 features 4.7 / 5 design 4.6 / 5 support 4.5 / 5 Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
Pros from Real Users Pros We've been using LogicalDOC services for like 5 months now and their quality of services are the same as it was before. The responsiveness and unhinged services they provided are what motivated us to stick with LogicalDOC. Their improved Ui and multi language support are the things that needed to be worked on and they have done that. i really appreciate it. LogicalDOC has this feature called 'authority' for admins. Like if you are working in the team and you want to share the confidential data to just selected members, The admin can assign then read or write authority. So no one outside the circle can even peek at the document making sure that your data is in right hands. Adaptability is one thing That is required for any business to run in modern field and LogicalDOC adapted. Prior to update, their customer support was only for Italians or those who know Italian. But as of now, they started offering Multilingual support and that helped us a lot. Their customer support has gotten great and they respond to your queries ASAP. So far, LogicalDOC has been a good partner for handling private data with doable security. Only the administration has the authority to let selected people from the team to access the documents and manage them. They have API integration option too so you can just integrate their system's API in yours to keep the flow of data from a single site. You can handle your files on your screen without actually visiting their site. That's kinda cool. They also provide multi language support. Although there are quite a number of companies that will provide you cheap services but Logical DOC is always our team's top priority. because they do not offer packages but trust. You can be sure that your data is protected no matter the confidentiality. Either it a super top secret or just casual business or project data, LogicalDOC handles everything with utmost Security. Only the administration has the access to let other access it. Else, no one can peek on it. And their customer support has also improved a lot recently so you won't have to worry about asking for their help directly. Their version control system is really impressive. like if the system goes through a maintenance, you can feel assured that your data is not going to go down or exposed to any invulnerability. The availability of APIs integration for continuous and scalable data flow management and enhanced security features are a good go. They also offer a huge storage for your work to be stored without much of a hassle of categorizing and storing only top level data. As a Tech guy, I love that feature The security mechanism is very sensitive that is the best value to money here. And the reason I would recommend other companies to use their services.		Pros & Cons from Real Users Pros Documents,training and quality all link up together. Has the ability to create custom web forms to meet the specific needs of the company. It enables business process workflow. - The best feature is definitely the fact that this is a web based tool that stores everything in the cloud and has no system dependency. Cons Such function is good but simple searches can turn up too many unnecessary results. The UI can definitely be further simplified to remove unnecessary buttons that might confuse the uninitiated. Currently, it's also a bit difficult to get help information from the UI.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information LogicalDOC Founded: 2006 Italy www.logicaldoc.com		Company Information MasterControl Founded: 1994 United States www.mastercontrol.com
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Categories Collaboration Supported Content Collaboration Supported Content Management Supported Document Control Supported Document Management Supported Document Version Control Supported Document Workflow Supported File Sharing Supported File Sync Supported Personal Injury Law Supported		Categories CAPA Supported Change Management Supported Chemical Manufacturing Supported Complaint Management Supported Compliance Supported Document Collection Supported Document Control Supported Document Management Supported Document Version Control Supported EHS Management Supported Electronic Batch Records (EBR) Supported Food Safety Supported IT Risk Management Supported Manufacturing Execution Supported Medical Quality Management Systems Supported Occupational Health Supported Quality Management Supported Regulatory Information Management (RIM) Supported Risk Management Supported Safety Management Supported Shop Floor Management Supported SPC Supported Work Instructions Supported
Document Control Features Archiving & Retention Supported Automated Routing Supported Change Management Supported Compliance Management Not Supported Electronic Signature Supported Escalation Management Not Supported Periodic Review Supported Version Control Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Not Supported Document Archiving Supported Document Assembly Not Supported Document Capture Supported Document Conversion Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported Document Version Control Features Access Controls/Permissions Supported Approval Process Control Supported Archiving & Retention Supported Audit Trail Supported Commenting / Notes Supported Document Check-in / Check-out Supported For Engineering Documents Not Supported Revision History Supported Version Comparison Supported Version Rollback Supported Show More Features Collaboration Features Brainstorming Not Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Not Supported Content Collaboration Features Client Portal Not Supported Cloud Storage Supported Digital Asset Management Not Supported Document Creation / Editing Supported Document Management Supported Electronic Signature Supported Feedback Management Supported File Sharing Supported Messaging / Discussion Supported Real-Time / Interactive Editing Supported Roles / Permissions Supported Search Supported Version Control Supported Video / Image Editing Not Supported Workflow / Approval Process Supported Content Management Features Audio Content Supported Customizable Templates Not Supported Document Indexing Supported E-forms Supported Full Text Search Supported Image Editor Not Supported SEO Management Not Supported Text Editor Supported Version Control Supported Video Content Supported Website Management Not Supported File Sharing Features Audit Trail Supported Chat / Messaging Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Supported Encryption Supported File Synchronization Supported Search Supported User Management Supported Version Control Supported Workflow Management Supported File Sync Features Audit Trail Supported Backup and Recovery Supported Conflict Detection Supported Real Time Synchronization Supported Remote Synchronization Supported Synchronization Scheduling Supported Two-Way Synchronization Supported		Document Control Features Archiving & Retention Supported Automated Routing Supported Change Management Supported Compliance Management Supported Electronic Signature Supported Escalation Management Supported Periodic Review Supported Version Control Supported Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Tools Supported Compliance Tracking Supported Document Archiving Supported Document Assembly Supported Document Capture Not Supported Document Conversion Supported Document Delivery Supported Document Indexing Supported Document Retention Supported Electronic Signature Supported Email Management Supported File Recovery Supported File Type Conversion Supported Forms Management Supported Full Text Search Supported Offline Access Supported Optical Character Recognition Supported Print Management Supported Version Control Supported Document Version Control Features Access Controls/Permissions Supported Approval Process Control Supported Archiving & Retention Supported Audit Trail Supported Commenting / Notes Supported Document Check-in / Check-out Supported For Engineering Documents Supported Revision History Supported Version Comparison Supported Version Rollback Supported Show More Features CAPA Features Audit Management Supported CAPA Planning Supported Change Management Supported Complaint Management Supported Incident Management Supported Nonconformance Tracking Supported Quality Control Supported Risk Management Supported Root Cause Analysis Not Supported Training Management Supported Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Not Supported Change Planning Supported Compliance Management Supported Prioritization Not Supported Release Management Supported Task Management Supported Tracking & Reporting Not Supported Training Management Supported Complaint Management Features Case Management Not Supported Complaint Classification Supported Corrective Actions (CAPA) Supported Customer Complaint Tracking Supported Feedback Management Supported Forms Management Supported Issue Tracking Supported Quality Assurance Management Supported Routing Supported Self Service Portal Not Supported Social Media Monitoring Not Supported Survey Management Not Supported Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Not Supported Environmental Compliance Supported FDA Compliance Supported HIPAA Compliance Supported Incident Management Not Supported ISO Compliance Supported OSHA Compliance Not Supported Risk Management Supported Sarbanes-Oxley Compliance Not Supported Surveys & Feedback Not Supported Version Control Supported Workflow / Process Automation Supported Quality Management Features Audit Management Supported Complaint Management Supported Compliance Management Supported Corrective and Preventive Actions (CAPA) Supported Defect Tracking Supported Document Control Supported Equipment Management Supported ISO Standards Management Supported Maintenance Management Supported Risk Management Supported Supplier Quality Control Supported Training Management Supported Risk Management Features Alerts/Notifications Supported Auditing Supported Business Process Control Supported Compliance Management Supported Corrective Actions (CAPA) Supported Dashboard Supported Exceptions Management Not Supported Internal Controls Management Supported IT Risk Management Not Supported Legal Risk Management Not Supported Mobile Access Supported Operational Risk Management Supported Predictive Analytics Supported Reputation Risk Management Not Supported Response Management Supported Risk Assessment Supported SPC Features Corrective Actions (CAPA) Supported Data Entry Not Supported Data Linking Not Supported Data Management Not Supported Excel Loader Not Supported Job Management Not Supported OPC Data Collection Not Supported Performance Metrics Not Supported Point-of-Production Analysis Not Supported Real Time Data Collection Not Supported Regulatory Compliance Supported Work Instructions Features Branding & Style Sheets Not Supported Content Management System Not Supported Drag and Drop Not Supported Dynamic Tags Not Supported Employee Feedback Not Supported Guide Approval Workflows Not Supported Media Editor Not Supported Multi-Brand Publishing Not Supported Rich Text Editor Not Supported SSO (SAML) Not Supported Translations Not Supported User Management Not Supported Version Control Supported
Integrations Microsoft Excel Supported Microsoft PowerPoint Supported Microsoft Word Supported Docker Supported Docusign Supported Google Drive Supported Inspired eLearning HR & Compliance Not Supported Joomla! Supported JumpCloud Supported Microsoft 365 Supported Microsoft Azure Supported Microsoft Outlook Supported Okta Supported Res_Q Not Supported SAP Business ByDesign Not Supported ShareFile Supported Showpad Coach Not Supported VIPRE Security Awareness Not Supported WebDrive Supported WordPress Supported Show More Integrations View All 16 Integrations		Integrations Microsoft Excel Supported Microsoft PowerPoint Supported Microsoft Word Supported Docker Not Supported Docusign Not Supported Google Drive Not Supported Inspired eLearning HR & Compliance Supported Joomla! Not Supported JumpCloud Not Supported Microsoft 365 Not Supported Microsoft Azure Not Supported Microsoft Outlook Not Supported Okta Not Supported Res_Q Supported SAP Business ByDesign Supported ShareFile Not Supported Showpad Coach Supported VIPRE Security Awareness Supported WebDrive Not Supported WordPress Not Supported Show More Integrations View All 8 Integrations
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