Wingman

Wingman

Emergent
+
+

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About

Over 500 global brands rely on Locally to bridge the gap between online and offline shopping. Give your shoppers a seamless omnichannel shopping experience with Locally’s best-in-class tools powered by real-time local inventory. Shoppers aren’t choosing between online and offline shopping. They’re choosing both, whatever your online-to-offline strategy is, Locally is your solution. Browsing online before heading to a nearby store to make a local purchase is the fastest-growing consumer behavior. Locally bridges the online-to-offline gap to support any omnichannel, multichannel, or unified-commerce strategy. Our best-in-class tools enable shoppers to interact with local inventory, directly from your website, to increase online-to-offline sales, decrease customer drop-off, and increase shopper retention.

About

Wingman helps online stores connect shoppers with product experts for live 1:1 consultations, so customers can make a purchase decision in seconds. Instead of leaving shoppers alone with static product pages or limited text support, Wingman adds proactive shopping assistance on top of a store’s existing customer support tools. Its vetted experts can answer product questions, explain features, recommend products, and guide shoppers toward the right choice. It is built to improve interactivity, increase conversion rate, support upsell and cross-sell, and reduce returns by giving customers focused, personal assistance before they buy. Wingman breaks free from the limitations of text through one-way video calls, where experts can answer questions, explain features, or show products live while the customer’s camera stays turned off by default. Co-browsing helps experts and shoppers get on the same page, browse together, and find the best product for the customer.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses interested in a leading online-to-offline shopping solution

Audience

Specialty ecommerce retailers that need live expert guidance to help shoppers choose complex or high-consideration products

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Locally
Founded: 2014
United States
join.locally.com

Company Information

Emergent
Founded: 2024
United States
getwingman.com

Alternatives

BRIDGE

BRIDGE

Leadformance

Alternatives

Categories

Categories

Integrations

Facebook Ads
GitHub
Gmail
Google Calendar
Google Sheets
Gr4vy
HubSpot CRM
Instagram Ads
Jira
LinkedIn
Meta Ads
Microsoft Outlook
Notion
QuickBooks Online
Salesforce
Semrush
Slack
Stripe
WhatsApp
X (Twitter)

Integrations

Facebook Ads
GitHub
Gmail
Google Calendar
Google Sheets
Gr4vy
HubSpot CRM
Instagram Ads
Jira
LinkedIn
Meta Ads
Microsoft Outlook
Notion
QuickBooks Online
Salesforce
Semrush
Slack
Stripe
WhatsApp
X (Twitter)
Claim Locally and update features and information
Claim Locally and update features and information
Claim Wingman and update features and information
Claim Wingman and update features and information