LocalImpact

LocalImpact

5.0 out of 5 stars
Localena

Localena

Media87
+
+

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About

LocalImpact helps businesses collect, manage, and showcase customer reviews from one simple dashboard. Send automated review requests by SMS, email, or link to get more reviews on Google and other review sites. Monitor all your reviews in one place and reply quickly using AI-generated responses. LocalImpact also helps you turn great reviews into marketing content. Display reviews on your website with widgets, share them on social media, and build trust with potential customers. With automation, reporting, and integrations, LocalImpact saves time and helps businesses improve their online reputation, increase visibility in search, and win more customers.

About

Localena is a web-based reputation and review management platform for local businesses. It helps teams request reviews through email, SMS, WhatsApp, QR codes and direct links, with automated reminders. Reviews from connected services appear in a shared dashboard for sentiment analysis and response management. AI-generated replies can use a business's preferred voice and be approved before posting or published automatically where supported. Localena also supports Google Business Profile updates, Google Maps rank and competitor tracking, and monitoring of how selected AI assistants describe a business. Teams can republish reviews to Facebook and Instagram, display them in website widgets, and manage multiple locations. It supports review collection, customer feedback analysis, reputation monitoring and local visibility workflows for service providers, retailers, restaurants, clinics, hotels and other local businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMBs, local service businesses, home service companies, agencies, franchises, restaurants, medical practices, auto dealerships, real estate professionals, and multi-location brands.

Audience

Local businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19/month
Discounts available for multi-location businesses.
Free Version Not Supported
Free Trial Supported

Pricing

$49/month
Starter: $49/month; Pro: $99/month; Managed: $249/month. The first month is free for eligible new subscriptions.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The product is straightforward, and the dashboard is easy to navigate. The widgets and templates can be customized, which is very important to me and my brand.

Cons

  • I look forward to ReviewsOnMyWebsite launching new features, such as more robust analytics.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LocalImpact
Founded: 2017
Canada
localimpact.com

Company Information

Media87
Founded: 2026
United Arab Emirates
localena.com

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Categories

Categories

Review Management Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Supported

Integrations

Facebook Supported
Google Business Profile Supported
Zapier Supported
Instagram Not Supported
WhatsApp Not Supported
n8n Not Supported

Integrations

Facebook Supported
Google Business Profile Supported
Zapier Supported
Instagram Supported
WhatsApp Supported
n8n Supported
Claim LocalImpact and update features and information
Claim LocalImpact and update features and information
Claim Localena and update features and information
Claim Localena and update features and information