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About

We help businesses and brands quickly establish a local presence for target high-intent, profitable keywords, and area combinations. We provide powerful performance-driven local marketing solutions. We help businesses and brands increase search engine relevance and prominence in specific proximity. Locafy has developed patented technology to programmatically deploy effective search marketing at an infinite scale. We provide four core solutions to brands and channel partners, listings, landing pages, locators and lead sites. From these pillars, we create focused products that deliver significant results and return on investment. Our optimized directory listings provide quality endpoints for businesses globally. Being listed can increase the business's online presence and local findability. Generate local search rankings and leads. Businesses can have an attractive, accurate, local search-optimized online presence created in seconds.

About

Synup is a local marketing platform for agencies and multi-location businesses, run through conversation with Sydekick, Synup's AI agent. Instead of clicking through software to manage local marketing, you tell Sydekick what you need and it executes: updating business information across Google, Apple, Bing and every major listing platform, responding to reviews in each brand's voice, publishing localized social posts, auditing your local presence, browsing the web to fetch information, building custom landing pages, and designing reports that answer the exact question you asked. Sydekick runs on skills and playbooks. Use ready-made ones from Synup's library, or create your own for the workflows unique to your agency or brand. When you're stuck, the Synup team is a message away. Underneath the agent sits full listings sync with indexing verification, reputation management, social publishing, ranking, a developer API, an MCP server, and complete white-labeling under your brand.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and brands searching for a solution to increase search engine relevance and prominence

Audience

Marketing Agencies, Multi-location Brands

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$160 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$39.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 5.0 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • NONE AT ALL - They still owe my company money and we have contracts and communication documents to prove how this NASDAQ LISTED company operates with its clientelle.

Cons

  • LOCAFY: UNPAID COMMISSIONS AND DISGRACEFUL TREATMENT I brought substantial business to Locafy and expected them to honour our written commission agreement. They paid the first commission, then failed to pay further agreed commissions owed to my company despite repeated written requests. I consider their treatment of me and my company, Unique Point Marketing, disgraceful. I strongly advise anyone considering a commercial relationship with Locafy to read this account carefully. I hold the contracts, written agreements and detailed correspondence supporting my account. This includes my many requests for payment under our agreement. I am prepared to substantiate what I have written here and supply other proof. My relationship with Locafy began approximately 18 months ago through an introduction from one of their representatives. I initially dealt with their CEO, Gavin Burnett, and later their CFO, Melvin Tan. At the beginning, Gavin was polite and helpful. I signed clients in Sydney up to their services and introduced substantial accounts to them. Their Localizer product initially showed some results. As the relationship progressed, obtaining answers and support became increasingly difficult. I repeatedly had to approach different people within Locafy to get assistance with questions about the services we were purchasing for our clients. The situation continued to deteriorate. As the business introducing those clients, I needed reliable support and clear answers. Constantly chasing assistance was unacceptable. Then I was told by people who know them that they actually fired the very people that were supposed to help me and my clients for dishonest behavior. The most serious issue involved a substantial account I introduced through a client in the United States, involving the biggest US insurer. Our company entered into a detailed written agreement with Locafy and the Digital company that was looking after the insurance agents directly. A detailed commercial arrangement was signed and our commissions were to be paid each month. Locafy made the first commission payment to our company. It amounted to tens of thousands of dollars. Then the payments stopped. Further commissions owed under our agreement still remain unpaid, despite my repeated written requests for Locafy to honour its commitments. I introduced the business in good faith. We documented the arrangement. Locafy paid the initial months commission. I expect them to honour the continuing commission obligations under our agreement. I should not have to repeatedly chase agreed payments after bringing valuable business to the company. I regard their handling of this matter as underhanded and commercially unacceptable. I expected far better from a company listed on Nasdaq. My experience has destroyed my trust in Locafy and its treatment of business partners. I have since spoken with other businesspeople who have described similar concerns about their dealings with Locafy. They are willing to discuss their own experiences. My account concerns what happened to me and my company. I have the documentation to support it. Before introducing YOUR clients, contacts or valuable accounts to Locafy, speak to existing partners about how the company handles its commitments. Examine the evidence and make an informed decision. It seems that even a solid contract will work with them. You are welcome to contact Unique Point Marketing and ask for Tony. I am prepared to provide relevant documentation supporting my account and put you in touch with others willing to discuss their own dealings. Locafy should honour our written agreement, pay the commissions owed and address this complaint directly. Based on how Locafy treated me and my company, I do not recommend them to anyone at all. Tony Bulic Unique Point Marketing

Pros & Cons from Real Users

Pros

  • Synup's intuitive interface simplifies social media, review, and listings management, fitting seamlessly into our budget. Its affordability doesn't compromise quality, offering real-time updates and analytics for effective online presence management. The platform's comprehensive features empower businesses to engage with their audience effortlessly, driving growth and success.
  • Synup has completely changed the way I manage my business’s online presence. As a business owner, it’s crucial to maintain accurate and consistent information across different directories, and Synup excels in simplifying this process. Their review management system is top-notch and has helped me keep track of my online reputation. Synup’s AI-assisted marketing and real-time SEO management capabilities have been a game-changer for my business. It’s easy to use, even if you’re not super tech-savvy. I also appreciate their customer service team, who are always available to answer any questions I have. Now I can see how my business is doing online and what customers are up to. It helps me make smarter choices for my digital marketing. Synup also saves time by syncing information across many platforms at once. My business shows up better in search results now, thanks to the consistent and accurate details from Synup.
  • Synup is like an all-in-one solution for managing your online business. It takes care of everything from making sure your business is easily found on search engines to keeping up with your social media presence and business reviews. It's super convenient to have all your platforms integrated in one place, allowing you to efficiently track your posts and stay on top of the latest trends. Trying to keep up with all of these tasks on your own would be a full-time job, or even more. But with Synup, you can dedicate more time and energy to your business while worrying less. It's user-friendly, affordable, and keeps your business visible to the public.
  • Synup addresses the challenges of managing digital media and guaranteeing accurate corporate information. I used to spend a good deal of my day copying and pasting the same content onto several social networking sites before I discovered Synup. But Synup has cut down on the amount of time and work needed to do this task significantly. I can now see and edit many listings at once with ease. Synup also offers a monitoring tool that records all of the activity. It swiftly notifies me if I receive any negative reviews, allowing me to reply accordingly.
  • Synup has proven to be a game-changing tool in my experience of running an online business. It has improved my business's visibility across many search engines and social media platforms. The post-tracking central hub has been quite helpful in keeping a consistent online presence and effectively grasping new trends. Synup's expertise in enhancing business listings on well-known platforms, such as Yelp, Facebook, and Google, has definitely increased my company's reputation and customer confidence.

Cons

  • Despite its strengths, Synup may lack advanced customization options, limiting its suitability for businesses with specific needs requiring deeper tailoring. This could pose challenges for users seeking more customized solutions beyond the platform's standard offerings.
  • Synup’s pricing are little higher than comparable business but I think it’s worth it. Also Improving the mobile app experience could be beneficial. Other than that I haven’t had any issues while using their services.
  • I can't stress enough how much I love this product. The customer support is absolutely amazing, and I rely on it every single day. It's just that good! 😄👍
  • Nothing at all; I'm quite pleased with the product
  • Despite the platform's many advantages, it's critical to recognise that there have occasionally been delays in customer support's responsiveness. While the support staff provided excellent assistance when contacted, a quicker response time would definitely improve the user experience in general. Moreover, there were some difficulties with the initial setup procedure. However, the support staff's understanding direction has been crucial in overcoming these obstacles, demonstrating their dedication to guaranteeing user pleasure.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Locafy
Australia
locafy.com

Company Information

Synup
Founded: 2013
New York
synup.com

Alternatives

LocalForce

LocalForce

GaleForce Digital Technologies

Alternatives

Local Siren

Local Siren

Local Siren (Local Siren - Digital Marketing Agency)
rankingCoach

rankingCoach

rankingCoach GmbH

Categories

Local Marketing Supported
SEO Supported

Categories

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Supported
Social Media Management Supported
Store Locator Supported
Website Management Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Not Supported
White Label Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Not Supported
Content Management Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Supported
Directions Supported
Distance Calculation Not Supported
Event Promotions Supported
Mapping Not Supported
Product Search Filtering Supported
Promotions / Coupons Supported
Search Not Supported
White Label Supported

Integrations

Facebook Supported
Google Business Profile Supported
AgencyAnalytics Not Supported
Amazon Web Services (AWS) Supported
Bing Supported
Google Cloud Platform Supported
OpenTable Supported
ProManage Supported
Salesgenie Supported
Tripadvisor Supported
Uberall Supported
Vendasta Supported
Waze Supported
Yelp Supported

Integrations

Facebook Supported
Google Business Profile Supported
AgencyAnalytics Supported
Amazon Web Services (AWS) Not Supported
Bing Not Supported
Google Cloud Platform Not Supported
OpenTable Not Supported
ProManage Not Supported
Salesgenie Not Supported
Tripadvisor Not Supported
Uberall Not Supported
Vendasta Not Supported
Waze Not Supported
Yelp Not Supported
Claim Locafy and update features and information
Claim Locafy and update features and information
Claim Synup and update features and information
Claim Synup and update features and information