Lobbie vs. RXNT Comparison


Lobbie	RXNT	+	+
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About Lobbie is a modern, all-in-one healthcare SaaS platform that streamlines patient intake, scheduling, electronic health records, lab and prescription management, billing, and payments, aiming to simplify and modernize the administrative side of a clinic or medical practice. Lobbie replaces paper forms with mobile-optimized, HIPAA-compliant digital intake forms (over 2,000 ready-made templates, or custom-built if needed), which patients can fill out remotely before their visit, often on a smartphone, desktop, or tablet, with no need to create an account. It supports dynamic consent and e-signatures, pre-filled data and automation, and delivers high pre-visit completion rates (clients report up to ~91% of forms completed before arrival). Once intake is digital, Lobbie offers automated scheduling (self-scheduling for patients, staff scheduling for providers), reminders via email or SMS, telehealth support, and integrations with calendars or external systems.		About RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Medical practices, clinics, and healthcare organizations in search of a tool to digitize administrative workflows		Audience Healthcare organizations & specialists of all sizes, from large physician practices to medical billing companies across the United States
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported		Pricing $126/month Simple, transparent pricing plans include a free setup and training period, free data transfer and storage, and free in-house support. Plus, 24/7 cloud-based access, regular system upgrades, and mobile applications for iOS & Android. Per provider, annual contract, billed monthly or yearly. 10% discount available for yearly billing! Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 3.0 / 5 design 5.0 / 5 support 3.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros We switched to Lobbie from another large, well-known EMR, and the difference has been night and day. The transition was incredibly smooth, and the Lobbie team made what could have been a difficult migration feel almost effortless. The platform itself is extremely intuitive and user-friendly, so our staff was able to get comfortable with it quickly without the learning curve we experienced with our previous EMR. We currently operate four clinic locations, and Lobbie has been fantastic from a multi-location management standpoint. Being able to easily see what is happening across our clinics, manage patients and operations, and access meaningful reporting in one platform has made our day-to-day significantly easier. The support is also exceptional. Their team is responsive, knowledgeable, and actually listens to feedback. It feels much more like having a technology partner than dealing with a massive EMR company where you are just another support ticket. As an owner/operator, I also love that Lobbie goes beyond traditional EMR functionality. The marketing and CRM capabilities, reporting, revenue visibility, and KPI dashboards have been a game changer. Having important operational and performance metrics readily available makes it much easier to understand how each location is performing and where we need to focus. None whatsoever and they are a sham. No contact by phone policy and no one should use them ever for any reason Cons Lobbie is continuing to grow and add new features, so there are occasionally tools or workflows that are still being expanded. That said, this has actually been a positive experience compared with other EMRs because their team is extremely receptive to feedback and moves quickly. When we have questions, requests, or ideas for improvements, we are able to communicate directly with a team that genuinely cares about making the platform better. ⭐ 1 out of 5 We run a multi-provider psychiatry and counseling practice, and choosing Lobbie has been one of our most frustrating vendor decisions. The software may look fine in a demo, but once you're a paying customer you learn the truth: Lobbie has a no-call policy, and support is essentially nonexistent. When something breaks in patient intake or scheduling, it isn't a minor inconvenience. Patients are standing at the front desk, forms aren't coming through, and staff are stuck. In that moment you need to reach a human being. With Lobbie you can't. There is no phone number to call and no one to escalate to. You're left submitting requests into a void and waiting, while your front desk scrambles and your patients wait with you. A healthcare software company that refuses to take phone calls from the healthcare providers who pay it is making a statement about how it values its customers. Lobbie markets itself as a platform that reduces front desk workload. In our experience it added to it, because every problem became ours to solve alone. Practices evaluating patient intake or scheduling software should ask one question before signing: "If this goes down during clinic hours, who do I call?" With Lobbie, the answer is no one. We would not recommend Lobbie to any practice that needs dependable support. — Eileen de Oliveira, Owner, Psych 4 U		Pros from Real Users Pros I liked the immediate response that was provided by the customer service team. The user interface required several layers of support and every time, the team was amazing in their detailed and quick response.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Lobbie Founded: 2020 United States www.lobbie.com		Company Information RXNT Founded: 1999 United States www.rxnt.com
Alternatives NextPatient		Alternatives Service Center Office Ally
AdvancedMD		DoctorConnect Adtel International
Hello Patient		ScriptSure DAW Systems, Inc.
Zebra Doctor		Nexus EHR Nexus Clinical
Tebra View All		Benchmark PM Benchmark Solutions View All
Categories Electronic Medical Records (EMR) Supported Patient Engagement Supported Patient Intake Supported Patient Scheduling Supported		Categories Care Coordination Supported Chronic Care Management Supported Clinic Management Supported Clinical Documentation Supported Dermatology Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Healthcare Claims Management Supported Medical Billing Supported Medical Practice Management Supported Mental Health Supported Patient Engagement Supported Patient Intake Supported Patient Portal Supported Patient Scheduling Supported Pediatric Supported Podiatry Supported Prior Authorization Supported Revenue Cycle Management Supported Telemedicine Supported Therapy Supported
		Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Supported Meaningful Use Certified Supported MIPS Certified Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Not Supported Self Management Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Not Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Show More Features Dermatology Features Claims Management Supported EMR / EHR Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Supported Progress Notes Supported Scheduling Supported Treatment Plans Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Not Supported Invoice History Not Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Not Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Not Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Not Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Not Supported Progress Notes Supported Single Provider Practice Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Supported EHR-Agnostic Not Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Not Supported Pediatric Features Admissions Management Not Supported Billing & Invoicing Supported Charge Capture Supported Clinical Notes Supported Code Processing Supported Custom Bundles Not Supported Electronic Health Record Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Supported Podiatry Features Appointment Management Supported Patient Records Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Not Supported Practice Management Supported Remote Treatment Plans Not Supported Teleradiology Not Supported Video Conferencing Not Supported e-Prescribing Features Clinical Alerts Supported Drug Reference Database Supported Electronic Prior Authorization Supported EPCS Supported Formulary Management Supported Medication History Supported Prescription Cancellation Supported Prescription Renewals Supported Refill Management Supported
Integrations Access Legal Mediation Supported BRIO Supported Dropbox Supported GoHighLevel Supported Google Cloud Platform Supported Hospice Tools Not Supported MX Merchant Supported Microsoft 365 Supported Priority Software Supported ScriptSure Supported Stripe Supported Show More Integrations View All 10 Integrations		Integrations Access Legal Mediation Not Supported BRIO Not Supported Dropbox Not Supported GoHighLevel Not Supported Google Cloud Platform Not Supported Hospice Tools Supported MX Merchant Not Supported Microsoft 365 Not Supported Priority Software Not Supported ScriptSure Not Supported Stripe Not Supported Show More Integrations View All 1 Integration
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