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About

Loandock is an AI mortgage-processing platform and service for independent mortgage banks, brokers, and loan officers processing their own files. Its assistant, Clara, works in customers’ existing loan origination systems and lender portals to build loan packages, collect and check documents, pre-underwrite files, submit them to lenders, and work returned conditions. Clara follows up by text and email with borrowers and third parties such as title, insurance, employers, homeowners associations, servicers, and payoff providers. She checks documents against each condition, requests corrections when information is missing, and files material against the relevant requirement. Questions requiring judgment go to the customer’s processing team; lender underwriters retain credit decisions and final condition-clearance authority. Processors can interact with Clara through Slack, Microsoft Teams, text, email, or the Loandock dashboard.

About

Mortgage Automator is an all-in-one loan origination and servicing software built for private and hard money lenders across the US and Canada. It streamlines the full loan lifecycle: application, underwriting, document generation, servicing, renewals, and fund management, all in one cloud-based platform. Built for lenders managing residential, commercial, and construction loans, it automates payment tracking, interest calculations, and fund disbursements while instantly generating commitment letters, loan agreements, and discharges. Built-in CRM tools support deal tracking and pipeline management, with branded borrower, broker, and investor portals for secure, real-time statement access. Customizable workflows adapt to loan type and volume, reducing manual work and errors. Integrations with Zapier, QuickBooks, and credit bureaus extend functionality. Hands-on onboarding and responsive support help private lenders scale efficiently and focus on growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mortgage processing companies, independent mortgage banks and mortgage brokers that process their own files.

Audience

North American private and hard money lenders, looking for a comprehensive end-to-end loan origination & servicing software. Perfect for residential, commercial and construction lending (rehab, fix & flips)

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Pricing is per file and varies with the number of conditions. Lenders and larger brokerages are priced according to volume and workflow. Files that do not close are not charged; a file that closes late because of Loandock is free.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact us for pricing
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.8 / 5
support 4.8 / 5

Pros from Real Users

Pros

  • Chat support team is readily available when needed. Mortgage dashboard is easy to navigate while working through deals in the underwriting stage. Flexible options to explore different scenarios and debt service ratios.
  • Loving this platform, we have been using it for over 5 years now and it is the ultimate time management tool. Keeping all of our information in once place. I love the document upload portal
  • I like how you can customize the system to suit your needs (conditions, document buckets, formulas etc). I love the document upload portal and how it updates in real time
  • The mortgage origination process is quick, efficient and user friendly. It allows me to manage my files in one location with simplicity.
  • Mortgage Automator has streamlined our loan origination and servicing at Polar Credit. The automation for documents, compliance, and payments saves us time, while the Borrower Portal makes lead management seamless. The investor tools and reporting features add real value.
  • From document generation to automated communications and report building, it has streamlined our operations significantly. The team is responsive, though some feature requests take time to be implemented. Overall, it’s an indispensable part of our daily workflow.
  • The software is highly customizable, which allows us to tailor it to our specific needs. The document automation feature saves us a lot of time and reduces the chance of errors. Moreover, their customer support is outstanding—responsive, helpful, and always ready to solve any issues that arise.
  • The detailed reporting capabilities and the customization options that allow us to tailor the software to our specific needs are what I appreciate most. It's also very reliable, with minimal downtime or disruptions.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Loandock
www.loandock.com

Company Information

Mortgage Automator
Founded: 2017
Canada
www.mortgageautomator.com

Alternatives

Alternatives

Lender Optimus

Lender Optimus

Lender Software Solutions
LoanAssistant

LoanAssistant

Integrated Accounting Solutions

Categories

AI Lending Supported
Mortgage and Loans Supported

Categories

Loan Management Supported

Mortgage Automator is a comprehensive loan management platform designed for private and hard-money lenders in the US and Canada. It centralizes the loan lifecycle, from origination and underwriting through servicing, renewals, and payoff, so teams manage loans from one connected system instead of scattered spreadsheets and files. The platform automates payment tracking, interest calculations, and balance updates in real time, while instantly generating commitment letters, loan agreements, and discharge documents. A centralized dashboard gives teams visibility into loan status, tasks, and borrower activity, with Kanban-style pipeline views to track deals to funding. Branded borrower, broker, and investor portals offer secure, real-time access to statements. Built-in reporting supports portfolio analysis and audit-ready compliance records. With integrations across credit bureaus, QuickBooks, DocuSign, and more, Mortgage Automator helps teams manage more loans with less manual work.

Loan Origination Supported

Mortgage Automator's loan origination software helps private lenders turn deal intake into a cleaner, more connected process. Instead of managing applications, documents, approvals, and borrower updates across scattered tools and inboxes, teams get one platform to run origination from first application to final approval. The software supports digital loan applications, so deals start with complete information instead of missing details and follow-up chasing. Built-in document tools handle collection, generation, review, and storage, keeping paperwork organized instead of buried in email. Pipeline tracking gives teams a clear view of deal status, next steps, and bottlenecks, so approvals do not stall. Origination automation covers the full pre-closing workflow, including deal structuring, compliance documentation, and approvals. Built for residential, commercial, and construction lending, Mortgage Automator helps teams move deals faster while keeping every step tied to the loan

Loan Servicing Supported

Mortgage Automator's loan servicing software helps private lenders manage payments, borrower communication, extensions, statements, and reporting in one platform for non-bank lenders. Instead of servicing work spread across separate tools and records, teams get a connected system that keeps borrowers, investors, and internal teams aligned from first payment through ongoing portfolio management. The platform automates routine servicing tasks, giving teams a clear view of payment activity, balances, fees, and loan changes without having to dig through scattered records. Built-in documentation and audit trails keep compliance records organized and easier to verify. As loan volume grows, manual servicing adds admin work. Mortgage Automator's servicing automation covers payments, borrower management, extensions, statements, and follow-ups, helping lenders manage larger portfolios without added complexity.

Mortgage and Loans Supported

Mortgage Automator is an all-in-one mortgage and loan management platform built for private and hard money lenders across the US and Canada. It brings origination, servicing, fund management, and reporting together in a centralized system, so lending teams no longer have to juggle spreadsheets and disconnected tools. The platform automates document generation, compliance forms, payment processing, and investor reporting, reducing manual work and errors across the loan lifecycle. Branded borrower, broker, and investor portals give stakeholders secure, real-time access to statements and updates, while a built-in CRM supports deal tracking and pipeline management. Integrations with Equifax, QuickBooks, DocuSign, Zapier, and other tools connect Mortgage Automator to your existing tech stack. Backed by SOC 2 Type II certification and hands-on onboarding, the platform helps lenders manage residential, commercial, and construction loans while scaling their portfolios with less admin wor

Mortgage and Loans Features

Amortization Schedule Supported
Client Database Supported
Closing Documents Supported
Commercial Mortgages Not Supported
Contact Management Not Supported
Credit Reporting Supported
Customer Statements Supported
Document Management Supported
Electronic Applications Supported
Government Loans Not Supported
Loan Origination Supported
Loan Servicing Supported
Pipeline Management Supported
Pre-Qualification Supported
Refinance Management Not Supported
Residential Mortgages Not Supported

Loan Origination Features

Amortization Schedule Supported
Audit Trail Supported
Closing Documents Supported
Compliance Management Supported
Customer Database Supported
Digital Signature Supported
Document Management Supported
Fee Management Supported
Loan Processing Supported
Online Application Supported

Loan Servicing Features

Accounting Management Supported
Amortization Schedule Supported
Application Management Supported
Auto Loans Not Supported
Automatic Funds Distribution Supported
Business Loans Supported
Collateral Tracking Supported
Collections Management Not Supported
Compliance Management Supported
Construction Loans Supported
Customer Database Supported
Fee Management Supported
Investor Management Supported
Loan Processing Supported
Student Loans Not Supported

Integrations

ARIVE Supported
Clover Not Supported
Docusign Not Supported
Encompass Supported
Filogix Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Lendesk Not Supported
LendingPad Supported
Matrix Not Supported
Microsoft Teams Supported
Slack Supported
Stripe Not Supported
Twilio Not Supported
Velocity Not Supported
Zapier Not Supported
Zapier Canvas Not Supported
Zum Rails Not Supported

Integrations

ARIVE Not Supported
Clover Supported
Docusign Supported
Encompass Not Supported
Filogix Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Lendesk Supported
LendingPad Not Supported
Matrix Supported
Microsoft Teams Not Supported
Slack Not Supported
Stripe Supported
Twilio Supported
Velocity Supported
Zapier Supported
Zapier Canvas Supported
Zum Rails Supported
Claim Loandock and update features and information
Claim Loandock and update features and information