+
+

Related Products

  • 3CX
    1,237 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • GetResponse
    1,801 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Odoo
    1,729 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • Bridge
    548 Ratings
    Visit Website
  • NinjaOne
    6,065 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website

About

LiveAdmins is a leader in providing live chat software solutions that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions, offered to over 10 industries across 8 time zones, are fully customizable and extremely easy to set-up. Helps increase online conversion rates subsequently adding to revenue streams. Bridges the gap between consumers and businesses by delivering an improved online customer experience. Highly trained operators and BI driven software enable you to better understand your customers’ needs.

About

Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a live chat solution

Audience

Companies that need a live chat and customer engagement solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25.00/month/user
Free Version Not Supported
Free Trial Supported

Pricing

$19.95 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Velaro provides high quality live chat. It also monitors every visitors on our website. Easily integrates with social apps. Provides real-time tracking on our website. Also we can check the history of each and every visitor's. Very intuitive software. Easily integrates with Salesforce, Magento, NetSuite.

Cons

  • Easy to install and use. No dislikes as of now.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

LiveAdmins
Founded: 2002
United States
www.liveadmins.com

Company Information

Velaro
Founded: 2000
United States
www.velaro.com

Alternatives

Alternatives

Nexi Bloom Chat

Nexi Bloom Chat

Nexi Bloom LLC
PHP Live Helper

PHP Live Helper

Turnkey Web Tools
CCIChat

CCIChat

Cyber Cast International

Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Facebook Not Supported
Google Analytics Not Supported
Lead Docket Supported
LinkedIn Not Supported
NetSuite Not Supported
Parsey Not Supported
Salesforce Agentforce Service Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

Facebook Supported
Google Analytics Supported
Lead Docket Not Supported
LinkedIn Supported
NetSuite Supported
Parsey Supported
Salesforce Agentforce Service Supported
WordPress Supported
X (Twitter) Supported
Zendesk Supported
Claim LiveAdmins and update features and information
Claim LiveAdmins and update features and information
Claim Velaro and update features and information
Claim Velaro and update features and information