LitCommerce

LitCommerce

LitGroup
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+

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About

LitCommerce is a cloud-based multichannel commerce platform for online retailers and sellers. It connects an existing ecommerce store, marketplace account, or product file with sales channels so users can create and publish listings, bulk edit product data, and synchronize inventory, prices, orders, and selected product details from a central workspace. Channel-specific templates and rules help adapt catalog information to marketplace requirements, while order management and sales reporting support day-to-day operations. The platform connects storefronts such as Shopify, WooCommerce, Wix, and BigCommerce with marketplaces including Amazon, eBay, Etsy, Walmart, and TikTok Shop. It also offers a separate product-feed management tool for advertising and comparison-shopping channels. LitCommerce is designed for sellers and ecommerce businesses that manage products across multiple stores and online sales channels.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online sellers and ecommerce businesses managing products across multiple stores and marketplaces.

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29/month
The multichannel listing plan starts at $29/month for 1,000 listings and 3 connected channels, with unlimited orders and 15-minute inventory, price, and order-import sync. Pricing scales with listings and channels. Annual billing is discounted 20% and requires a one-year commitment; monthly plans can be canceled at the end of the billing period. No setup fee. The listing tool includes a 7-day free trial and has no permanent free plan. A separate product-feed tool has a free plan that includes up to 2 feeds.
Free Version Not Supported
Free Trial Supported

Pricing

$33 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

LitGroup
Founded: 2021
Vietnam
litcommerce.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

No Alternatives

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Categories

Categories

Customer Service Supported
Email Management Supported
Help Desk Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Not Supported
Virtual Assistant Supported
Workflow Management Supported

Email Management Features

Data Recovery Not Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Supported
Response Management Supported
Routing Supported
Shared Inboxes Supported
Signature Management Supported
Spam Blocker Not Supported
Whitelisting / Blacklisting Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

Amazon Supported
BigCommerce Supported
Shopify Supported
WooCommerce Supported
eBay Supported
Cdiscount Not Supported
Etsy Supported
Faire Supported
Gmail Not Supported
Google Shopping Supported
Linnworks Not Supported
ReverbNation Supported
ShipStation Supported
Temu Supported
TikTok Shop Supported
Walmart Supported
Wix Supported

Integrations

Amazon Supported
BigCommerce Supported
Shopify Supported
WooCommerce Supported
eBay Supported
Cdiscount Supported
Etsy Not Supported
Faire Not Supported
Gmail Supported
Google Shopping Not Supported
Linnworks Supported
ReverbNation Not Supported
ShipStation Not Supported
Temu Not Supported
TikTok Shop Not Supported
Walmart Not Supported
Wix Not Supported
Claim LitCommerce and update features and information
Claim LitCommerce and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information