VeckoEnghouse Interactive
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Related Products
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About
Line 21 provides AI-powered live captions and subtitles, ensuring seamless accessibility for live events, streaming platforms, and digital content. Our hybrid approach combines AI automation with human expertise, delivering high-accuracy captions that adapt to industry-specific terminology, accents, and niche references. By leveraging our AI Proofreader, we enhance real-time captions, reducing errors and making live experiences more inclusive and engaging.
Our solution is designed for event organizers, broadcasters, and language service providers who need scalable, cost-effective, and high-quality captions. Traditional human captioning is expensive and non-scalable, while ASR solutions often lack accuracy. Line 21 bridges this gap by offering real-time AI-enhanced captions that integrate seamlessly into event tech and streaming workflows.
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About
Using conversational Artificial Intelligence (AI), Vecko listens to the voice of the customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback. Vecko helps empower your organization to deliver a better overall experience, by quickly identifying the issues that help you extend the capabilties that exceed your customer’s expectations and resolve others before they become serious impediments to retaining and increasing customer loyalty. Vecko simplifies the understanding of customer feedback by leveraging its proprietary analytics, custom developed algorithms, along with the deep understanding of industry-specific linguistics, terminologies, phraseologies and other proprietary approaches to deliver over 95% accuracy of customer statements made. No additional parsing, processing or validation required.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Users that need an AI-powered live captioning and subtitling tool
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Audience
Organizations in need of a solution that provides actionable insights to optimize their customer experience services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0.09/min
Pay as you go
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLine 21
Founded: 2023
United Kingdom
line-21.com
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Company InformationEnghouse Interactive
Founded: 1984
United States
www.enghouseinteractive.com/ai-insights-vecko-americas
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Alternatives |
Alternatives |
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Categories |
Categories |
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Speech Recognition Features
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
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Integrations
Deepgram
Facebook
Microsoft Teams
OpenAI
Twitch
Videolinq
YouTube
Zoom
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Integrations
Deepgram
Facebook
Microsoft Teams
OpenAI
Twitch
Videolinq
YouTube
Zoom
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