Vecko

Vecko

Enghouse Interactive
+
+

Related Products

  • Google Cloud Speech-to-Text
    366 Ratings
    Visit Website
  • AI Video Cut
    1 Rating
    Visit Website
  • 3Q
    14 Ratings
    Visit Website
  • OneTimePIM
    89 Ratings
    Visit Website
  • Highcharts
    123 Ratings
    Visit Website
  • CareLineLive
    182 Ratings
    Visit Website
  • Setplex
    10 Ratings
    Visit Website
  • Ticketsauce
    33 Ratings
    Visit Website
  • WinningBidder.com
    163 Ratings
    Visit Website
  • Switcher Studio
    21 Ratings
    Visit Website

About

Line 21 provides AI-powered live captions and subtitles, ensuring seamless accessibility for live events, streaming platforms, and digital content. Our hybrid approach combines AI automation with human expertise, delivering high-accuracy captions that adapt to industry-specific terminology, accents, and niche references. By leveraging our AI Proofreader, we enhance real-time captions, reducing errors and making live experiences more inclusive and engaging. Our solution is designed for event organizers, broadcasters, and language service providers who need scalable, cost-effective, and high-quality captions. Traditional human captioning is expensive and non-scalable, while ASR solutions often lack accuracy. Line 21 bridges this gap by offering real-time AI-enhanced captions that integrate seamlessly into event tech and streaming workflows.

About

Using conversational Artificial Intelligence (AI), Vecko listens to the voice of the customer “VoC” and extracts actionable insights from a wide range of digital media (with greater than 95% analysis accuracy) helping organizations identify and leverage the “why” hidden in NPS and CSAT feedback. Vecko helps empower your organization to deliver a better overall experience, by quickly identifying the issues that help you extend the capabilties that exceed your customer’s expectations and resolve others before they become serious impediments to retaining and increasing customer loyalty. Vecko simplifies the understanding of customer feedback by leveraging its proprietary analytics, custom developed algorithms, along with the deep understanding of industry-specific linguistics, terminologies, phraseologies and other proprietary approaches to deliver over 95% accuracy of customer statements made. No additional parsing, processing or validation required.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Users that need an AI-powered live captioning and subtitling tool

Audience

Organizations in need of a solution that provides actionable insights to optimize their customer experience services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.09/min
Pay as you go
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Line 21
Founded: 2023
United Kingdom
line-21.com

Company Information

Enghouse Interactive
Founded: 1984
United States
www.enghouseinteractive.com/ai-insights-vecko-americas

Alternatives

Alternatives

Cognigy.AI

Cognigy.AI

NiCE Cognigy
AI-Media LEXI

AI-Media LEXI

AI-Media
CapMate

CapMate

Venera Technologies
Syn

Syn

Upstage AI

Categories

Categories

Speech Recognition Features

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Integrations

Deepgram
Facebook
Microsoft Teams
OpenAI
Twitch
Videolinq
YouTube
Zoom

Integrations

Deepgram
Facebook
Microsoft Teams
OpenAI
Twitch
Videolinq
YouTube
Zoom
Claim Line 21 and update features and information
Claim Line 21 and update features and information
Claim Vecko and update features and information
Claim Vecko and update features and information