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About

Lightfield is a next-generation, AI-driven customer relationship management (CRM) platform that captures, organizes, and analyzes every customer interaction without manual data entry, automatically updating records with emails, meetings, support tickets, and other touchpoints to keep a full, lossless relationship timeline. It eliminates the need for traditional CRM data entry by ingesting meetings, emails, calendars, and ticketing systems, and constantly refreshing your CRM so you never lose context or miss a follow-up, helping teams refine their approach with each conversation. It lets users query their CRM in plain language and includes agent-style tools that can take action after meetings using full relationship context. Lightfield also offers features such as automatic meeting prep, video recording, transcription, automated follow-ups, a collaborative workspace for task assignment and comments, and a data model that evolves with your business.

About

TheBigBot is a cloud-based CRM and marketing platform for mortgage brokers, dental and legal practices, and other service businesses. It combines contact and lead management with pipelines, forms, calendars, appointment booking, a unified communications inbox, email and SMS campaigns, and workflow automation. The platform also offers AI-assisted call answering and customer chat, review requests, reporting, and tools for re-engaging existing contacts. Businesses can use its website and funnel features alongside lead follow-up and appointment workflows. TheBigBot provides industry-focused configurations and onboarding, with examples for mortgage, dental, legal, and local service operations. A visual workflow builder supports connections to third-party services, while REST API and webhook capabilities support custom integrations. Plans are subscription-based, with communication and AI usage billed separately.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Founders, small go-to-market teams, and startups that need an AI-driven CRM to automate customer interaction tracking and actionable insights

Audience

Mortgage brokers, dental practices, legal practices, and small service businesses seeking CRM, lead follow-up, appointment booking, communications, and marketing automation.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$36 per month
Free Version Not Supported
Free Trial Supported

Pricing

$197/mo
Authority Launch is $197/month; Authority Pro is $497/month. Both have a one-time $499 setup fee and additional usage-based charges for calls, SMS, email, phone numbers, and AI. Month-to-month; cancel anytime. The separate mortgage website service starts at $97/month plus a one-time $499 setup fee, but is not used as the platform's starting price.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Lightfield is an absolute game changer! The platform's simplicity and overall ease of use make it incredibly intuitive to navigate right from day one. You don't have to fight with a clunky interface to get things done. On top of that, their tech support team is outstanding—fast, knowledgeable, and always ready to help.

Cons

  • Because they are a newer/leaner platform, they don't quite have all the advanced features that the massive legacy providers have just yet. For example, they aren't fully integrated into LinkedIn Sales Navigator at the moment. However, their development team is moving incredibly fast, and they are constantly shipping updates, so I'm confident those features are coming soon.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Lightfield
Founded: 2020
United States
lightfield.app/

Company Information

TheBigBot
United States
thebigbot.com

Alternatives

Alternatives

CrucialCRM

CrucialCRM

Phenomena Technologies Inc
Convarza AI

Convarza AI

Pronnel Technology
AiEngage CRM

AiEngage CRM

AiTrillion

Categories

AI CRM Supported
CRM Supported

Categories

AI CRM Supported

Integrations

Slack Supported
Google Supported
Make Not Supported
Stripe Not Supported
Zapier Not Supported

Integrations

Slack Supported
Google Not Supported
Make Supported
Stripe Supported
Zapier Supported
Claim Lightfield and update features and information
Claim Lightfield and update features and information
Claim TheBigBot and update features and information
Claim TheBigBot and update features and information