LightMesh vs. Requestor Comparison


LightMesh Tidal LightMesh	Requestor Requestor Technologies	+	+
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About Tidal LightMesh is a modern IP address management (IPAM) platform for cloud, hybrid, and on-premises networks. Built to scale to enterprise environments with millions of IPs, LightMesh provides a centralized source of truth for IPv4 and IPv6 address space. Replace spreadsheets and legacy IPAM with TreeView subnet mapping, subnet planning, global search, capacity alerts, audit history, conflict detection, and bulk imports. Automated discovery keeps network data current through Microsoft DHCP synchronization, scheduled ICMP Ping Sweeps, Nmap, and read-only integrations with AWS, Azure, and Cisco Meraki. Enterprise features include role-based access control, SSO, Requestor workflows, API automation, overlapping address space support, and multi-site management. Available as SaaS, self-hosted, or hybrid.	About Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place. Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication. Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system. You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place. We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Trusted by IT leaders, network architects, cloud teams, network operations, and managed service providers, LightMesh delivers a powerful, automated IPAM solution for managing subnets, DHCP visibility, cloud resources, and infrastructure at scale.	Audience Companies looking for an adaptable Help desk solution for customer support and internal team requests
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $35 USD per month Free Forever - 1 user, <1,000 IPs, limits apply Pro Plan - $35/month or $385/year Team - $249/month or $2,739/year Enterprise Plan - Customized Pricing Free Version Supported Free Trial Supported	Pricing $40 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Intuitive User Interface: One of the standout features of LightMesh IPAM is its clean, user-friendly interface. The platform is designed with both novice and experienced network administrators in mind, making it easy to navigate and configure IP address allocations. The dashboard offers a clear view of your IP address pools, subnets, and network infrastructure, giving you everything you need at a glance. Scalability: LightMesh IPAM is highly scalable, making it suitable for businesses of all sizes. Whether you're managing a small office network or a global enterprise, the software adapts to your needs, providing an efficient solution as your network grows. Advanced Features: LightMesh IPAM doesn’t just handle basic IP address management. It comes with advanced features such as automated IP address assignment, real-time IP address tracking, and detailed reporting. These features streamline network management and significantly reduce the potential for human error, helping maintain optimal network performance. Cons Limited Customization in Certain Areas: While the tool is highly customizable in many aspects, some users have pointed out that there are areas where additional customization options could be beneficial—particularly in reports or notifications. This is not a major limitation, but it's worth noting for those with very specific requirements.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Tidal LightMesh Founded: 2012 Canada tidalcloud.com/lightmesh/	Company Information Requestor Technologies Founded: 2013 Czech Republic www.requestor.com
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Categories IP Address Intelligence Supported IP Address Management (IPAM) Supported	Categories Help Desk Supported Service Request Management Supported
	Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported
Integrations Google Supported Microsoft 365 Supported Okta Supported Slack Supported View All 4 Integrations	Integrations Google Not Supported Microsoft 365 Not Supported Okta Not Supported Slack Not Supported
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