LightMeshTidal LightMesh
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RequestorRequestor Technologies
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Related Products
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About
Tidal LightMesh is a modern IP address management (IPAM) platform for cloud, hybrid, and on-premises networks. Built to scale to enterprise environments with millions of IPs, LightMesh provides a centralized source of truth for IPv4 and IPv6 address space.
Replace spreadsheets and legacy IPAM with TreeView subnet mapping, subnet planning, global search, capacity alerts, audit history, conflict detection, and bulk imports.
Automated discovery keeps network data current through Microsoft DHCP synchronization, scheduled ICMP Ping Sweeps, Nmap, and read-only integrations with AWS, Azure, and Cisco Meraki.
Enterprise features include role-based access control, SSO, Requestor workflows, API automation, overlapping address space support, and multi-site management.
Available as SaaS, self-hosted, or hybrid.
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About
Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place. Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication. Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system. You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place. We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Trusted by IT leaders, network architects, cloud teams, network operations, and managed service providers, LightMesh delivers a powerful, automated IPAM solution for managing subnets, DHCP visibility, cloud resources, and infrastructure at scale.
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Audience
Companies looking for an adaptable Help desk solution for customer support and internal team requests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$35 USD per month
Free Forever - 1 user, <1,000 IPs, limits apply
Pro Plan - $35/month or $385/year Team - $249/month or $2,739/year Enterprise Plan - Customized Pricing
Free Version
Free Trial
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Pricing
$40 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTidal LightMesh
Founded: 2012
Canada
tidalcloud.com/lightmesh/
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Company InformationRequestor Technologies
Founded: 2013
Czech Republic
www.requestor.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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Integrations
Google
Microsoft 365
Okta
Slack
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