LibAnswers

LibAnswers

Springshare
+
+

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About

Ensure your users get the answers they need, whenever and wherever. Embed LibChat and "Ask Us" widgets into any webpage, manage all social media communication, and take control of your institutional knowledge with a powerful ticketing system and FAQ builder. LibAnswers does it all, with detailed statistics to boot! It's as easy as answering a ticket or a question in LibAnswers - all point-and-click operations. Apply Filters across any social channels to stay on top of all active conversations. Flag posts for followups and deletions. LibAnswers has everything you need for effective monitoring of social channels. Used by thousands of libraries worldwide - either individually or in a consortial resource sharing setting - LibChat is the ideal chat reference tool. Comprehensive chat functionality, many embedding options, and integrated reference and helpdesk workflows make LibChat an easy choice.

About

The telephone answering needs of each Paperclip client are unique. We work with you to understand your culture, systems and processes, so that we can tailor our telephone answering to your specific requirements. If you are on a webpage and an icon appears asking whether you need any help, this is Live Chat. If you have used Live Chat and believe having it on your website could help your business, Paperclip can help. For many organisations, when the telephone rings it is a new or existing client wanting to make an appointment, reservation or booking. Miss the call and you lose the business. If you are looking for telephone answering services, Paperclip is the right answer for you. One of the UK’s leading and longest-established specialists, Paperclip can answer your calls, manage your bookings and appointments, take orders for you and be your live chat operator.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Library Management platform for communities

Audience

Companies searching for a reception service that helps with appointments, bookings and reservations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Springshare
www.springshare.com

Company Information

Paperclip
United Kingdom
www.paperclip.co.uk

Alternatives

Alternatives

AnswerWise

AnswerWise

Oxynus Technologies
AnswerDash

AnswerDash

CloudEngage

Categories

Categories

Library Management Features

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Integrations

SmartOffice

Integrations

SmartOffice
Claim LibAnswers and update features and information
Claim LibAnswers and update features and information
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Claim Paperclip and update features and information