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About

LetterFriend is a direct mail and handwritten letter service that helps organizations create personalized, real-handwritten notes, envelopes, and cards, crafted by professional writers rather than fonts, robots, or printers, to cut through digital noise and strengthen customer relationships, referrals, and pipeline growth through high-impact physical outreach. The platform lets users upload contact lists via CSV or integrate with CRM systems, Zapier, or an API to automate and scale campaigns, whether sending thank-you letters, prospecting notes, holiday cards, or other personalized correspondence that is hand-addressed, handwritten, and mailed on behalf of the customer. LetterFriend emphasizes human-touch direct mail with real people in New Jersey writing each word, delivering consistently higher open and response rates compared with typical printed or email outreach, and offers customizable options such as envelopes, sticky notes, signatures, postcards, etc.

About

Sendoso is a leading sending platform that enables businesses to engage with prospects, customers, and employees through personalized, direct mail and digital gifts. It helps organizations enhance their marketing, sales, and customer retention strategies by integrating physical and virtual gifting into their workflows. With Sendoso, companies can automate the sending of items such as branded swag, corporate gifts, personalized notes, and e-gifts, all while tracking engagement and ROI. The platform integrates with various CRM and marketing automation tools, streamlining the entire gifting process. Ultimately, Sendoso empowers businesses to create meaningful connections, boost engagement, and drive results through thoughtful, personalized outreach.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, marketers, and sales teams that want to boost engagement and response rates by sending scalable, real handwritten letters and direct mail to prospects and customers

Audience

Companies looking to grow revenue faster with a gift sending strategy

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The system is very user friendly and can plug directly into your CRM (Hubpot or Salesforce in my experience). There's also a neat web plug-in to easily send contacts items directly from Amazon.

Cons

  • It's a bit pricy, and they do charge a minimum amount per mailing so anything beyond sending individual contacts gets pricy fast!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

LetterFriend
Founded: 2010
United States
letterfriend.com

Company Information

Sendoso
Founded: 2017
United States
sendoso.com

Alternatives

Alternatives

Thanks.io

Thanks.io

thanks.io
Alyce

Alyce

Sendoso

Categories

Categories

Direct Mail Automation Features

A/B Testing Not Supported
Analytics/Reporting Supported
Campaign Management Not Supported
Data Import/Export Not Supported
Delivery Tracking Supported
Design Management Not Supported
Event Triggered Mailings Supported
List Scrubbing Not Supported
Mailing List Purchasing Not Supported
Mailing Services Integration Supported
Pre-made Templates Supported
Printing Services Integration Not Supported
Response Alerts Not Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Adobe Marketo Engage Not Supported
Airmeet Not Supported
AppointmentCore Not Supported
Eloqua Not Supported
HubSpot Customer Platform Not Supported
Insightly Supported
Kixie PowerCall & SMS Not Supported
LeanData Not Supported
Microsoft Excel Supported
Octane11 Not Supported
Oracle CRM On Demand Supported
Outreach Not Supported
Pocus Not Supported
SugarCRM Supported
SurveyMonkey Not Supported
Truto Not Supported
Zoho CRM Supported

Integrations

HubSpot CRM Supported
Salesforce Supported
Adobe Marketo Engage Supported
Airmeet Supported
AppointmentCore Supported
Eloqua Supported
HubSpot Customer Platform Supported
Insightly Not Supported
Kixie PowerCall & SMS Supported
LeanData Supported
Microsoft Excel Not Supported
Octane11 Supported
Oracle CRM On Demand Not Supported
Outreach Supported
Pocus Supported
SugarCRM Not Supported
SurveyMonkey Supported
Truto Supported
Zoho CRM Not Supported
Claim LetterFriend and update features and information
Claim LetterFriend and update features and information
Claim Sendoso and update features and information
Claim Sendoso and update features and information