RRD Direct Mail

RRD Direct Mail

R.R. Donnelley & Sons
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About

LetterFriend is a direct mail and handwritten letter service that helps organizations create personalized, real-handwritten notes, envelopes, and cards, crafted by professional writers rather than fonts, robots, or printers, to cut through digital noise and strengthen customer relationships, referrals, and pipeline growth through high-impact physical outreach. The platform lets users upload contact lists via CSV or integrate with CRM systems, Zapier, or an API to automate and scale campaigns, whether sending thank-you letters, prospecting notes, holiday cards, or other personalized correspondence that is hand-addressed, handwritten, and mailed on behalf of the customer. LetterFriend emphasizes human-touch direct mail with real people in New Jersey writing each word, delivering consistently higher open and response rates compared with typical printed or email outreach, and offers customizable options such as envelopes, sticky notes, signatures, postcards, etc.

About

RRD Direct Mail Services offer access to an unparalleled depth of resources in print marketing. We’ve developed breakthrough production efficiencies, automated processing and customization technology. Our expertise, analysis and scale allow us to effectively communicate with impact to an audience of any size. Marketing programs that generate new customers. Critical business communications that serve and extend the brand. We help solve our clients’ toughest challenges through the industry’s most comprehensive portfolio of capabilities. We've tailored our solutions and inspired our clients to overcome challenges specific to their business. The results speak for themselves. Today’s buyer journey is anything but a straight line. To convert valuable prospects and customers into loyal partners and advocates, it takes an expert.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses, marketers, and sales teams that want to boost engagement and response rates by sending scalable, real handwritten letters and direct mail to prospects and customers

Audience

Companies that want to send direct mail to clients

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LetterFriend
Founded: 2010
United States
letterfriend.com

Company Information

R.R. Donnelley & Sons
Founded: 1864
United States
www.rrd.com

Alternatives

Alternatives

Thanks.io

Thanks.io

thanks.io
Vya

Vya

Vya Systems

Categories

Categories

Direct Mail Automation Features

A/B Testing
Analytics/Reporting
Campaign Management
Data Import/Export
Delivery Tracking
Design Management
Event Triggered Mailings
List Scrubbing
Mailing List Purchasing
Mailing Services Integration
Pre-made Templates
Printing Services Integration
Response Alerts

Integrations

Google Sheets
HubSpot CRM
Insightly
Microsoft Dynamics 365
Microsoft Excel
Oracle CRM On Demand
SAP Cloud Platform
Salesforce
SugarCRM
Zapier
Zoho CRM

Integrations

Google Sheets
HubSpot CRM
Insightly
Microsoft Dynamics 365
Microsoft Excel
Oracle CRM On Demand
SAP Cloud Platform
Salesforce
SugarCRM
Zapier
Zoho CRM
Claim LetterFriend and update features and information
Claim LetterFriend and update features and information
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