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| About
            Knowledge Management leads to better customer service. Resolve customer calls quickly and improve First Call Resolution. Live updates give everyone access to the latest issues. Call Scripting guides you through transactions. Unlock the value of your Enterprise's knowledge. Share the expertise of your subject matter experts. Enable effortless collaboration. SMART analytics allow you to track and optimize your knowledge processes. LearnLode is a SaaS solution that is self-deployed. All resources are designed to be easily created and administrated by your team lead or Operations Manager. This allows you to get started quickly with no set-up or integration charges. Effective Knowledge Management is a critical tool for improving customer service in your contact centre. Empower your agents to deliver excellent results by giving them access to our powerful knowledge base and decision support tools.
             | About
            openmediavault is the next generation network attached storage (NAS) solution based on Debian Linux. It contains services like SSH, (S)FTP, SMB/CIFS, RSync and many more ready to use. Thanks to the modular design of the framework it can be enhanced via plugins. openmediavault is primarily designed to be used in small offices or home offices, but is not limited to those scenarios. It is a simple and easy to use out-of-the-box solution that will allow everyone to install and administrate a Network Attached Storage without deeper knowledge. openmediavault is primarily designed to be used in small offices or home offices, but is not limited to those scenarios. It is a simple and easy to use out-of-the-box solution that will allow everyone to install and administrate a Network Attached Storage without deeper knowledge.
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| Platforms Supported
            
                Windows
            
            
         
            
                Mac
            
            
         
            
                Linux
            
            
         
            
                Cloud
            
            
         
            
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                iPhone
            
            
         
            
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                Android
            
            
         
            
                Chromebook
            
            
         | Platforms Supported
            
                Windows
            
            
         
            
                Mac
            
            
         
            
                Linux
            
            
         
            
                Cloud
            
            
         
            
                On-Premises
            
            
         
            
                iPhone
            
            
         
            
                iPad
            
            
         
            
                Android
            
            
         
            
                Chromebook
            
            
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| Audience
        Companies seeking a solution to resolve customer calls quickly and improve first call resolution
         | Audience
        Companies looking for a powerful Operating System solution
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| Support
            
                Phone Support
            
            
         
            
                24/7 Live Support
            
            
         
            
                Online
            
            
         | Support
            
                Phone Support
            
            
         
            
                24/7 Live Support
            
            
         
            
                Online
            
            
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| API
            
                Offers API
            
            
         | API
            
                Offers API
            
            
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| Pricing
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                Free Version
            
            
         
            
                Free Trial
            
            
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                Free Version
            
            
         
            
                Free Trial
            
            
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| Training
            
                Documentation
            
            
         
            
                Webinars
            
            
         
            
                Live Online
            
            
         
            
                In Person
            
            
         | Training
            
                Documentation
            
            
         
            
                Webinars
            
            
         
            
                Live Online
            
            
         
            
                In Person
            
            
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| Company InformationLearnLode www.learnlode.com | Company Informationopenmediavault Germany www.openmediavault.org | |||||
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| Categories | Categories | |||||
| Knowledge Management Features
            
                Artificial Intelligence (AI)
            
            
         
            
                Cataloging / Categorization
            
            
         
            
                Collaboration
            
            
         
            
                Content Management
            
            
         
            
                Decision Tree
            
            
         
            
                Discussion Boards
            
            
         
            
                Full Text Search
            
            
         
            
                Knowledge Base Management
            
            
         
            
                Self Service Portal
            
            
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