LazyMonkey

LazyMonkey

Mindrops
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+

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About

LazyMonkey offers innovative QR-based feedback solutions that streamline the feedback process for organizations across industries. Our flagship healthcare feedback system enables hospitals to gather real-time patient feedback by providing a unique QR code at points of service. Patients simply scan the code and provide feedback on an intuitive online form. The system instantly collates feedback data into an easy-to-interpret dashboard that hospital administrators can use to identify areas of improvement. Beyond healthcare, LazyMonkey applies this technology across sectors, with tailored solutions for public services, malls, retailers, banks, educational institutions, and more. Our proprietary software integrates seamlessly with existing systems to facilitate the unique QR code generation, data collection and collation, and dashboard visualization that power our transformative approach to feedback management.

About

Feel the pulse of your brand by capturing continuous feedback at any relevant touchpoint online or offline. Foster a customer-centric culture with actionable insights gained from feedback data. Shape the net reputation of your organization with active feedback management and marketable content. Transactional feedback is generated when you ask a person (i.e. customer, supplier, agent, etc.) for feedback after an interaction with your organization. Typically this will be at one or more touchpoints and can include: purchase order, claim entry, product delivery, check-out, a visit by a service technician, and many more. Each feedback is associated with somebody who really did interact with your organization, making feedback both valuable and authentic. The great benefit of transactional feedback is the ability to capture opinions when they change. Because the perception of your organization rarely changes without a reason, people are much more likely to change their opinion.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Malls, Hospitals, Universities, Banking Institutions

Audience

Companies and organizations in need of a cloud-based transactional feedback platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mindrops
Founded: 2016
India
www.mindrops.com

Company Information

eTrusted
Germany
enterprise.etrusted.com

Alternatives

Alternatives

Unwrap

Unwrap

Unwrap.ai
Emotics

Emotics

Adoreboard

Categories

Categories

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Integrations

No info available.

Integrations

No info available.
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