Related Products
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About
Let LabiKnow Knowledge base deal with your customers' questions and issues 27/4. Deliver outstanding self service customer support. Knowledge base comes with an easy to use online editor which allows to create interactive content for the end user. Add photos, videos, tutorials, call to action buttons, highlight important parts, add code examples. Cross platform on desktop or mobile device your customers will be able to find answer to their questions, solutions to their issues or contact you via ticket(email). Labiknow help center software make it easy to customize design up to your brand preferences. Helps you reduce number of incoming customer support requests by up to 80%. Why bother answering frequently asked questions, copy and pasting the same information to the chat or ticket when you can let your customers help themselves. No need to setup difficult chatbot sequences. Let users find information by easily enter search keywords or phrases on the help widget.
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About
Tettra is an internal knowledge base with smart workflows to help you answer repetitive questions. Tettra helps you document important processes, policies, and procedures in one centralized place. This makes onboarding new teammates much faster and answering questions less repetitive. Most of our time is spent in cloud apps. As software continues to eat the world, the amount of information we create and the number of tools we use continues to rise. With all this information comes downsides. This fragmentation of tools and teams makes it tough to share context and agree on the best decisions, especially cross-functionally. On growing teams, your best employees shouldn't be bogged down by repetitive questions. To move fast, everyone needs access to the same information and principles. Your internal knowledge base will only be successful if everyone contributes to it. Tettra makes it easy for anyone to contribute knowledge by referencing content in other systems.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Knowledge base software for businesses looking to create customer support help articles, onboarding guides, help docs, and answers to frequently asked questions
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Audience
Companies that want an internal knowledge base with smart workflows that integrates with software they already use
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$39 per month
5 Agents
Free Version
Not Supported
Free Trial
Supported
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Pricing
$99 per month
For first 10 users
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationLabiKnow
Founded: 2019
United States
labiknow.com
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Company InformationTettra
Founded: 2015
United States
tettra.co
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Software Documentation Features
Access Roles / User Permissions
Supported
Automatic Documentation Generation
Supported
Collaboration Tools
Supported
Docs Web Hosting
Not Supported
Feedback Capture
Supported
Markdown Support
Supported
Multiple Formats Support
Supported
Multiple Versions Support
Supported
reStructured Text Support
Not Supported
Version Control
Supported
Webhooks
Supported
WYSIWIG Editor
Not Supported
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Integrations
GitHub
Not Supported
Google Docs
Not Supported
Jotform
Not Supported
LinkedIn
Not Supported
Loom
Not Supported
Microsoft Teams
Not Supported
Prezi
Not Supported
Slack
Not Supported
SlideShare
Not Supported
Stackreaction
Not Supported
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Integrations
GitHub
Supported
Google Docs
Supported
Jotform
Supported
LinkedIn
Supported
Loom
Supported
Microsoft Teams
Supported
Prezi
Supported
Slack
Supported
SlideShare
Supported
Stackreaction
Supported
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