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About

Let LabiKnow Knowledge base deal with your customers' questions and issues 27/4. Deliver outstanding self service customer support. Knowledge base comes with an easy to use online editor which allows to create interactive content for the end user. Add photos, videos, tutorials, call to action buttons, highlight important parts, add code examples. Cross platform on desktop or mobile device your customers will be able to find answer to their questions, solutions to their issues or contact you via ticket(email). Labiknow help center software make it easy to customize design up to your brand preferences. Helps you reduce number of incoming customer support requests by up to 80%. Why bother answering frequently asked questions, copy and pasting the same information to the chat or ticket when you can let your customers help themselves. No need to setup difficult chatbot sequences. Let users find information by easily enter search keywords or phrases on the help widget.

About

Remy is an AI-powered video answer engine that finds the exact moments in videos that answer your questions. Rather than just searching video titles and descriptions, Remy understands the content within videos to deliver precise answers from trusted sources across the internet. Ask any question using natural language, and Remy analyzes billions of videos to find the most relevant answers, providing responses in approximately 15 seconds. You can jump straight to the moments containing answers, watch the exact video moments containing your answer, and ask follow-up questions to dig deeper. The enhanced knowledge base feature lets you curate your own collection of trusted content sources, whether you're following specific YouTube channels, building a playlist of educational content, or researching a particular topic. Remy will search exclusively within your selected sources to deliver relevant results.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge base software for businesses looking to create customer support help articles, onboarding guides, help docs, and answers to frequently asked questions

Audience

Researchers and students wanting an AI-driven solution to get video answers to their questions, enabling efficient access to specific information within vast video content

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
5 Agents
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LabiKnow
Founded: 2019
United States
labiknow.com

Company Information

Remy
www.useremy.com

Alternatives

Kaleo

Kaleo

Kaleo Software

Alternatives

KnowledgeBase

KnowledgeBase

LiveChat Software
DeeperDive

DeeperDive

Taboola

Categories

Categories

AI Tools Supported

Integrations

Axis LMS Not Supported
YouTube Not Supported

Integrations

Axis LMS Supported
YouTube Supported
Claim LabiKnow and update features and information
Claim LabiKnow and update features and information
Claim Remy and update features and information
Claim Remy and update features and information