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About

Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.

About

With more than 17 years of experience in digital and several years of research and development, we have created the WSHOP. A unified, unique, powerful, and scalable digital commerce SaaS platform. The WSHOP brings together all the essential tools to deploy both your ecommerce and the digital transformation of your physical points of sale. You can choose multiple languages, catalogs, currencies, and/or taxes2, 10, 50, or 195 countries. Free yourselves from issues of infrastructure, security, or availability on demand. As a SaaS-based cloud computing solution, WSHOP eliminates your costs for provisioning and maintenance, software licensing, installation, and support so you can focus on yourself. The WSHOP solution has historically been designed around the needs of merchants. It natively integrates the essential tools to create and succeed in your ecommerce. Focused on the needs of the consumer, WSHOP is about achieving synergies between the physical universe of a brand and digital.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses seeking a solution to improve their customer service

Audience

Merchants and ecommerce stores in need of a solution to manage their business operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Kundo
Sweden
kundo.se

Company Information

WSHOP
Founded: 2018
France
www.wshop.com

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Categories

Customer Service Supported

Categories

eCommerce Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Alma Not Supported

Integrations

Alma Supported
Claim Kundo and update features and information
Claim Kundo and update features and information
Claim WSHOP and update features and information
Claim WSHOP and update features and information