Related Products
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About
Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.
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About
With more than 17 years of experience in digital and several years of research and development, we have created the WSHOP. A unified, unique, powerful, and scalable digital commerce SaaS platform. The WSHOP brings together all the essential tools to deploy both your ecommerce and the digital transformation of your physical points of sale. You can choose multiple languages, catalogs, currencies, and/or taxes2, 10, 50, or 195 countries. Free yourselves from issues of infrastructure, security, or availability on demand. As a SaaS-based cloud computing solution, WSHOP eliminates your costs for provisioning and maintenance, software licensing, installation, and support so you can focus on yourself. The WSHOP solution has historically been designed around the needs of merchants. It natively integrates the essential tools to create and succeed in your ecommerce. Focused on the needs of the consumer, WSHOP is about achieving synergies between the physical universe of a brand and digital.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and businesses seeking a solution to improve their customer service
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Audience
Merchants and ecommerce stores in need of a solution to manage their business operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKundo
Sweden
kundo.se
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Company InformationWSHOP
Founded: 2018
France
www.wshop.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Alma
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