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About

Modern tools for better customer service, email, chat, enquiry forum, telephone, social media and FAQ. Kundo provides tools for all digital customer service channels. Conversations from all channels are brought together in the same place, providing you with a simple overview and more control. We know that the provision of top-quality customer service is dependent on more than just having the best tools. We, therefore, want to help you to succeed in all aspects of your customer service. Find out more about our entire range here! To ensure you get the maximum benefit from Kundo’s products, we allocate you with your own Success Manager who will help you to succeed! In addition to helping you to get started, and with the training of your entire team, your Success Manager is always available to answer any queries you might have. As a complement to our products, we work together with our partners to organize courses in how you can best interact with your customers in digital channels.

About

Shopmatic is an international eCommerce company that was launched with the intent of helping anyone going online, succeed in selling their products and services. We are the only company to enable the entire ecosystem of selling online, for our customers. From developing their own unique web store to listing them on marketplaces & social channels, to giving them insights on how to sell online, we help customers manage everything that is required to help them grow their business! What drives us is our passion to constantly challenge the status quo and get better at our game. This is why we are able to bring to our customers, the most intuitive, sophisticated, international, and superior experience of doing business, at your fingertips. Shopmatic has established partnerships with highly well-placed companies and has a team of extremely driven, experienced people, from relevant backgrounds, to help our clients do what they really want to do, sell!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses seeking a solution to improve their customer service

Audience

Businesses and eCommerce stores seeking a solution to sell their products and services online

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$20 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Kundo
Sweden
kundo.se

Company Information

Shopmatic
Singapore
goshopmatic.com

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Categories

Customer Service Supported

Categories

eCommerce Supported
Social Commerce Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Amazon Not Supported
Easyship Not Supported
Google Workspace Not Supported
Lazada Not Supported
PayPal Not Supported
Paytm Not Supported
Shopee Not Supported

Integrations

Amazon Supported
Easyship Supported
Google Workspace Supported
Lazada Supported
PayPal Supported
Paytm Supported
Shopee Supported
Claim Kundo and update features and information
Claim Kundo and update features and information
Claim Shopmatic and update features and information
Claim Shopmatic and update features and information