+
+

Related Products

  • rezStream Cloud PMS
    126 Ratings
    Visit Website
  • SiteMinder
    671 Ratings
    Visit Website
  • Hostaway
    2,077 Ratings
    Visit Website
  • Smoobu
    209 Ratings
    Visit Website
  • Retreat Guru
    134 Ratings
    Visit Website
  • Bookinglayer
    151 Ratings
    Visit Website
  • Silverware
    12 Ratings
    Visit Website
  • Bokun
    800 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Arryved
    46 Ratings
    Visit Website

About

In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.

About

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels

Audience

Companies searching for a solution to dramatically improve their guest engagement

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$79.00/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Knowcross
Founded: 2002
United Kingdom
knowcross.com

Company Information

VenueLytics
Founded: 2015
United States
www.venuelytics.ai/

Alternatives

Tourismart

Tourismart

SimpleApps

Alternatives

Ur Venue

Ur Venue

Venue Management Systems

Categories

Guest Messaging Supported
Hotel Management Supported

Categories

Concierge Supported
Guest Messaging Supported
Venue Management Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Not Supported
Contract Management Not Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Not Supported
Reservations Management Supported
Resource Booking Not Supported
Sales Management Not Supported
Staff Management Not Supported

Integrations

ASI PMS Not Supported
Akia Supported
Glowing Supported
INTELITY Supported
IRIS Guest Supported
Junos Traffic Vision Not Supported
MVI Supported
React Mobile Supported
SABA Chatbot Supported
SABA F&B Ordering Supported
SABA Host Supported

Integrations

ASI PMS Supported
Akia Not Supported
Glowing Not Supported
INTELITY Not Supported
IRIS Guest Not Supported
Junos Traffic Vision Supported
MVI Not Supported
React Mobile Not Supported
SABA Chatbot Not Supported
SABA F&B Ordering Not Supported
SABA Host Not Supported
Claim Knowcross and update features and information
Claim Knowcross and update features and information
Claim VenueLytics and update features and information
Claim VenueLytics and update features and information