Related Products
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About
In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.
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About
See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hotels
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Audience
Companies searching for a solution to dramatically improve their guest engagement
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$79.00/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationKnowcross
Founded: 2002
United Kingdom
knowcross.com
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Company InformationVenueLytics
Founded: 2015
United States
www.venuelytics.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Venue Management Features
Attendee Management
Supported
Billing & Invoicing
Not Supported
Contract Management
Not Supported
Customer Management
Supported
Event Management
Supported
Food & Beverage Management
Supported
Multi-Facility
Not Supported
Reservations Management
Supported
Resource Booking
Not Supported
Sales Management
Not Supported
Staff Management
Not Supported
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Integrations
ASI PMS
Not Supported
Akia
Supported
Glowing
Supported
INTELITY
Supported
IRIS Guest
Supported
Junos Traffic Vision
Not Supported
MVI
Supported
React Mobile
Supported
SABA Chatbot
Supported
SABA F&B Ordering
Supported
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Integrations
ASI PMS
Supported
Akia
Not Supported
Glowing
Not Supported
INTELITY
Not Supported
IRIS Guest
Not Supported
Junos Traffic Vision
Supported
MVI
Not Supported
React Mobile
Not Supported
SABA Chatbot
Not Supported
SABA F&B Ordering
Not Supported
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