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About

In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.

About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€100 per hotel per month
Loopon offers flexible, tailored pricing based on property size, features, and use-case. Typical plans are priced on a per-room, per-month basis with scalable modules that range from guest feedback and reputation management to advanced analytics and integrations. Loopon works with independent hotels to large chains, providing transparent subscription plans and custom pricing quotes. Free trials and demos are available on request.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Knowcross
Founded: 2002
United Kingdom
knowcross.com

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Alternatives

Tourismart

Tourismart

SimpleApps

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Guest Messaging Supported
Hotel Management Supported

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Agoda Not Supported
Akia Supported
Amadeus Central Reservations System (CRS) Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Expedia Not Supported
Fork Not Supported
Glowing Supported
Google Not Supported
IRIS Guest Supported
Infor POS Not Supported
MVI Supported
Mews Not Supported
OPERA Cloud PMS Not Supported
SABA Chatbot Supported
SABA Host Supported
WhatsApp Not Supported
Yelp Not Supported
protel MICE Not Supported

Integrations

Agoda Supported
Akia Not Supported
Amadeus Central Reservations System (CRS) Supported
Booking.com Supported
Clock PMS+ Supported
Expedia Supported
Fork Supported
Glowing Not Supported
Google Supported
IRIS Guest Not Supported
Infor POS Supported
MVI Not Supported
Mews Supported
OPERA Cloud PMS Supported
SABA Chatbot Not Supported
SABA Host Not Supported
WhatsApp Supported
Yelp Supported
protel MICE Supported
Claim Knowcross and update features and information
Claim Knowcross and update features and information
Claim Loopon and update features and information
Claim Loopon and update features and information