SimboConnect

SimboConnect

Simbo AI
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About

KloudMD is a cloud-based front-office platform for medical, dental, aesthetic, and other private healthcare practices. It combines an AI receptionist, practice phone service, online appointment booking, and a shared inbox for patient calls, texts, and web chats. The system can book appointments into connected EHR/EMR or practice-management calendars, send reminders and recall messages, and follow up on missed calls. Staff can also manage digital intake forms, payment collection, review requests, email and SMS campaigns, internal team chat, call recordings and transcripts, workflow automation, and reporting on calls, bookings, and revenue. A web dashboard and iOS and Android apps let teams manage office-line calls, messages, and schedules. KloudMD lists integrations with medical, dental, and specialty-practice systems, and provides a REST API and webhooks for connecting other tools.

About

SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed. SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place. SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Medical, dental and aesthetic practices that want online booking, patient texting and call answering tied into their EHR/EMR

Audience

Healthcare, Hospitals, Health Center, Clinics, Medical facilities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • This AI Boat can answer patient inquiries through automation. It also decreasing call volume and duration minimizing repeat calls to our office and also improves understanding of patients' needs and requests. It ensures timely resolution of patient requests or inquiries.
  • SimboConnect has helped us save money and time, so our staff can work on other essential tasks.

Cons

  • I don't have any Complains till now. it will solve the inquires on time.
  • To be honest, in past we have used other AI call bots but but never had such a smooth and advanced experience as we did with SimboConnect.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

KloudMD
kloudmd.com

Company Information

Simbo AI
Founded: 2019
United States
www.simbo.ai/

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie

Categories

Categories

Conversational AI Supported
Healthcare AI Supported

Integrations

Aesthetic Record Supported
Boulevard Supported
Dentrix Supported
DrChrono Supported
EagleSoft Supported
Mindbody Supported
ModMed Supported
Open Dental Software Supported
PatientNow Supported
SimplePractice Supported
TherapyNotes Supported
Vagaro Supported
Zenoti Supported

Integrations

Aesthetic Record Not Supported
Boulevard Not Supported
Dentrix Not Supported
DrChrono Not Supported
EagleSoft Not Supported
Mindbody Not Supported
ModMed Not Supported
Open Dental Software Not Supported
PatientNow Not Supported
SimplePractice Not Supported
TherapyNotes Not Supported
Vagaro Not Supported
Zenoti Not Supported
Claim KloudMD and update features and information
Claim KloudMD and update features and information
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Claim SimboConnect and update features and information