Kirona Solutions Limited

Kirona Solutions Limited

Kirona: Field Service Management Software
TimeLinx

TimeLinx

TimeLinx Software
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About

Leading field service management software that enables you to increase productivity and reduce costs through dynamic resource scheduling and mobile workforce management. Product Details: The Kirona Field Workforce Automation solution comprises four key software applications: DRS Dynamic Resource Scheduler, Job Management, WorkHub and InfoSuite. These four solutions are supplemented with modules like DRS Project Planner, specifically developed to manage complex projects or interdependent cycles of work and products like MobileIron and Threatshield designed to complement their existing security measures with industry-leading enterprise threat management. Founded in 2003, Kirona has grown to be recognized as the leader in delivering Field Workforce Management Software. Kirona combines innovative software development with an exceptional service organization to ensure that the technology delivers significant value.

About

Project and service management software designed for the mid-market. Looking for a project and service management solution that delivers better customer experiences and higher profitability. Free yourself from the burden of juggling multiple applications. TimeLinx PSM (Project and Service Management) and CRM, integrated with accounting, creates a single, seamless process from marketing to invoicing. TimeLinx PSM solutions are designed to provide transparency, access, and control across your entire customer lifecycle from lead management to project delivery. TimeLinx PSM applications connect departments to break down information silos while providing detailed reporting through your ERP system by transforming it from a single function application into a complete project and service management tool. Your entire organization gains permission-based access to comprehensive information and data, eliminating silos between departments and increasing overall efficiency.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Audience

Companies that are looking for a project and field service management solution that integrates with CRM and Accounting

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7.70/Month/User
User volumes Price per User per Month
51-100 $8.40
101-250 $7.70
251-500 $2.60
501-1700 $1.30
1701-2500 $1.00

We also offer monthly subscriptions, annual subscriptions, and a one-time license fee option.
Free Version Not Supported
Free Trial Supported

Pricing

$45.00 per user per month
Full User - $45.00 per user per month
Mobile User - $25.00 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.5 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.3 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Best part about the TimeLinx is that provide enterprise level integration across CRM - covering lead management, product delivery & quotation, multi level audits, enhanced revenue optimization module.
  • What I like most is that everything is in one place. It's easy to keep track of projects, assign resources, and log time without jumping between different tools. The dashboard gives a good overview, and the reporting features make it easier to see how projects are progressing.
  • I liked its ability to remind me every time my subscription was ending and discounts on every time of renewal
  • TimeLinx offers an excellent combination of CRM and project management tools. Features like time tracking, scheduling, and billing work seamlessly. The reporting tools are detailed and customizable, which helps our team monitor progress and stay on track.
  • Best customer experience, higher profitability. Clean and simple user interface. Easy to navigate any features.

Cons

  • Cons are more or less similar to other competitors - Steep product learning curve, User Interface is not as per the current market needs, Report customization is constrained for specific features, Total cost of ownership for the tool can be steep for small organisations
  • One thing I didn't like is that it takes some time to get used to all the features. A few pages can feel a bit cluttered, and some reports could be easier to customise. Overall, it's a good platform, but there is definitely a learning curve for new users.
  • I dislike the reluctance of support team and inability to allow us login from different regions
  • The user interface feels a bit outdated and not very modern. New users may find it confusing at first, and onboarding or initial setup guidance could be better and more user-friendly. The learning curve is slightly steep.
  • There is nothing as such which i have disliked about this product so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Kirona: Field Service Management Software
Founded: 2003
United Kingdom
www.kirona.com

Company Information

TimeLinx Software
Founded: 2001
United States
www.timelinxsoftware.com

Alternatives

Visual Planning

Visual Planning

Stilog Inc.

Alternatives

M-LINX

M-LINX

MCC
HCL SafeLinx

HCL SafeLinx

HCL Software
FactoryTalk Linx

FactoryTalk Linx

Rockwell Automation

Categories

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Resource Management Features

Capacity Management Not Supported
Data Visualization Not Supported
Demand Forecasting Not Supported
Drag & Drop Not Supported
Employee Scheduling Supported
Filtered Search Not Supported
Resource Allocation Supported
Skills Tracking Not Supported
Utilization Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Building Maintenance Features

Asset Tracking Not Supported
Commercial Properties Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Management Not Supported
Job Costing Not Supported
Job Management Supported
Maintenance Scheduling Supported
Residential Properties Supported
Routing Not Supported
Scheduling Supported
Work Order Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Not Supported
License Tracking Not Supported
Permit Tracking Not Supported
Skills & Competencies Not Supported
Task Management Supported
Work Hour Tracking Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Not Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Not Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Not Supported
Multi-Physician Not Supported
Patient Billing Not Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Not Supported
Patient Scheduling Not Supported
Physician Scheduling Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Not Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Not Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Supported
Employee Lifecycle Management Not Supported
Labor Projection Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Resource Management Features

Capacity Management Supported
Data Visualization Not Supported
Demand Forecasting Supported
Drag & Drop Supported
Employee Scheduling Supported
Filtered Search Supported
Resource Allocation Supported
Skills Tracking Supported
Utilization Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Not Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Integrations

Infor CRM Not Supported
Microsoft Dynamics GP Not Supported
QuickBooks Online Not Supported
Sage 100 Not Supported
Sage 200 Not Supported
Sage 300 Not Supported
Sage CRM Not Supported
Sage Intacct Not Supported
Sage X3 Not Supported

Integrations

Infor CRM Supported
Microsoft Dynamics GP Supported
QuickBooks Online Supported
Sage 100 Supported
Sage 200 Supported
Sage 300 Supported
Sage CRM Supported
Sage Intacct Supported
Sage X3 Supported
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Claim Kirona Solutions Limited and update features and information
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Claim TimeLinx and update features and information