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About

Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.

About

In this era of online guest reviews, your ability to closely manage service quality has a direct impact on your company’s bottom line. Knowcross gives you the tools you need. Boost efficiency. Enhance guest service. Increase guest loyalty. Knowcross gives your hotel staff access to better guest data so you can better anticipate, respond and surpass expectations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests

Audience

Hotels

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Kipsu
Founded: 2010
United States
kipsu.com/hospitality/

Company Information

Knowcross
Founded: 2002
United Kingdom
knowcross.com

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality

Alternatives

Tourismart

Tourismart

SimpleApps
rGuest Express

rGuest Express

Agilysys

Categories

Guest Messaging Supported

Categories

Guest Messaging Supported
Hotel Management Supported

Integrations

Akia Not Supported
Glowing Not Supported
INTELITY Not Supported
IRIS Guest Not Supported
MVI Not Supported
OpenKey Supported
React Mobile Not Supported
SABA Chatbot Not Supported
SABA F&B Ordering Not Supported
SABA Host Not Supported

Integrations

Akia Supported
Glowing Supported
INTELITY Supported
IRIS Guest Supported
MVI Supported
OpenKey Not Supported
React Mobile Supported
SABA Chatbot Supported
SABA F&B Ordering Supported
SABA Host Supported
Claim Kipsu and update features and information
Claim Kipsu and update features and information
Claim Knowcross and update features and information
Claim Knowcross and update features and information