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About

KeyReply’s conversational agent is an industry defining patient engagement orchestrator, designed to be a patient’s personal guide in their healthcare journey. Patients who use KeyReply's conversational agent have a better experience, are more engaged and have an increased brand preference for their healthcare institution. No longer do you have to choose between scaling operations and cutting costs. Our clients see 17% reduction in cost while growing capacity. To future proof your investments, a patient engagement orchestrator needs to be at the centre of your digital transformation initiatives. KeyReply is leading the industry in this area. What happens if the conversational AI company you are working with refuses to add a certain workflow or functionality? What if their investors stop subsidizing their salaries and their prices skyrocket? Worse, what if their investors stop supporting them and they need to shut shop?

About

RepuGen is an all in one reputation and review management software for doctors, hospitals, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers and clinical professionals looking for a clinical data management system solution for their practice needs

Audience

Doctors and healthcare organizations looking for a healthcare reputation management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

KeyReply
Founded: 2014
Singapore
keyreply.com

Company Information

RepuGen
Founded: 2016
United States
www.repugen.com

Alternatives

Alternatives

myPracticeReputation

myPracticeReputation

Practice Builders
FollowMyHealth

FollowMyHealth

Veradigm
Prodoc AI

Prodoc AI

Prodoc.ai

Categories

Categories

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Integrations

AdvancedMD
Dentrix
DrChrono
EagleSoft
NextGen Healthcare EHR
Veradigm Practice Management

Integrations

AdvancedMD
Dentrix
DrChrono
EagleSoft
NextGen Healthcare EHR
Veradigm Practice Management
Claim KeyReply and update features and information
Claim KeyReply and update features and information
Claim RepuGen and update features and information
Claim RepuGen and update features and information