KeyReply Mend

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KeyReply:

About

KeyReply’s conversational agent is an industry defining patient engagement orchestrator, designed to be a patient’s personal guide in their healthcare journey. Patients who use KeyReply's conversational agent have a better experience, are more engaged and have an increased brand preference for their healthcare institution. No longer do you have to choose between scaling operations and cutting costs. Our clients see 17% reduction in cost while growing capacity. To future proof your investments, a patient engagement orchestrator needs to be at the centre of your digital transformation initiatives. KeyReply is leading the industry in this area. What happens if the conversational AI company you are working with refuses to add a certain workflow or functionality? What if their investors stop subsidizing their salaries and their prices skyrocket? Worse, what if their investors stop supporting them and they need to shut shop?
Mend:

About

Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients. Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.
KeyReply:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mend:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
KeyReply:

Audience

Healthcare providers and clinical professionals looking for a clinical data management system solution for their practice needs
Mend:

Audience

Healthcare Organizations, Hospital's, Physician Practices
KeyReply:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Mend:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
KeyReply:

API

Offers API Not Supported
Mend:

API

Offers API Supported
KeyReply:

Screenshots and Videos

Mend:

Screenshots and Videos

KeyReply:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Mend:

Pricing

- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Version Supported
Free Trial Not Supported
KeyReply:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Mend:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
KeyReply:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Mend:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
KeyReply:

Company Information

KeyReply
Founded: 2014
Singapore
keyreply.com
Mend:

Company Information

Mend
Founded: 2014
United States
www.mend.com
KeyReply:

Alternatives

Mend:

Alternatives

DoctorConnect

DoctorConnect

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4.7 out of 5 stars
KeyReply:
Mend:
Updox

Updox

1.6 out of 5 stars
KeyReply:
FollowMyHealth

FollowMyHealth

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1.0 out of 5 stars
Mend:
Altar-1

Altar-1

Aikido Security
KeyReply:
Prodoc AI

Prodoc AI

Prodoc.ai
Mend:
AdvancedMD

AdvancedMD

5.0 out of 5 stars
KeyReply:
Mend:
OptiMantra

OptiMantra

5.0 out of 5 stars
KeyReply:

Categories

Mend:

Categories

Healthcare AI Supported
Medical Scheduling Supported
Mental Health Supported
Patient Engagement Supported
Patient Intake Supported
Patient Portal Supported
Patient Scheduling Supported
Payment Processing Supported
Telemedicine Supported
Therapy Supported
Mend:

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Not Supported

Medical Scheduling Features

Appointment Management Not Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Supported
Multi-Location Not Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Not Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Not Supported
Progress Notes Supported
Single Provider Practice Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Supported

Payment Processing Features

ACH Check Transactions Not Supported
Bitcoin Compatible Not Supported
Debit Card Support Not Supported
Gift Card Management Not Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Not Supported
Receipt Printing Not Supported
Recurring Billing Not Supported
Signature Capture Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Supported
Chat / Messaging Supported
E-Prescribing Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Supported
Practice Management Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported
KeyReply:

Integrations

Cortex Not Supported
Dataweavers Not Supported
Intergy EHR Not Supported
NextGen Healthcare EHR Not Supported
Veradigm EHR Not Supported
eClinicalWorks Not Supported
Mend:

Integrations

Cortex Supported
Dataweavers Supported
Intergy EHR Supported
NextGen Healthcare EHR Supported
Veradigm EHR Supported
eClinicalWorks Supported
KeyReply:
Claim KeyReply and update features and information
Claim KeyReply and update features and information
Mend:
Claim Mend and update features and information
Claim Mend and update features and information