Scritch

Scritch

Okapi Works
+
+

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About

Kayba makes AI agents self-improve from experience. It learns from an agent’s execution traces to detect failures, fix them, and measure whether the fix actually worked. Instead of relying on generic evals that cannot explain why an agent failed, Kayba derives failure modes from the agent’s own traces and builds custom benchmarks for the user’s domain, so teams can measure improvement against real production failure patterns. Kayba wires tracing into an agent with one line of setup, watches it around the clock, and flags the moment a step stops being recorded. Even good tracing rots as teams ship changes, and steps can quietly stop being captured; Kayba checks the tracing users already have, shows exactly what is broken, points to the file that needs attention, and sends the gap to a coding agent through MCP. The coding agent patches the issue, and Kayba verifies that the trace is actually closed.

About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

AI development teams that need to diagnose agent failures, generate reviewable fixes, and track whether those fixes improve performance over time

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Kayba
Founded: 2025
United States
kayba.ai/

Company Information

Okapi Works
Belgium
scritch.xyz/

Alternatives

Alternatives

No Alternatives

Categories

Categories

Customer Service Supported

Integrations

Discord Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Model Context Protocol (MCP) Supported
Slack Not Supported
Zendesk Not Supported

Integrations

Discord Supported
Intercom Supported
Jira Supported
Linear Supported
Model Context Protocol (MCP) Not Supported
Slack Supported
Zendesk Supported
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