Kayana WhatsApp Ordering

Kayana WhatsApp Ordering

Kayana for Business
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About

Kayana WhatsApp Ordering (AskKay) is a cloud-based ordering service for restaurants, cafés, takeaways and hospitality operators. It lets customers browse a menu, select items, place delivery, collection, takeaway or dine-in orders, and receive a checkout link in WhatsApp to pay, without installing another ordering app or creating a new account. An AI order taker handles customer messages, helps build the basket, answers menu questions and can suggest add-ons. Businesses can connect the service to Kayana EPOS so menus and prices sync and incoming orders reach the existing point-of-sale workflow. They can configure order types, QR-code entry points and business WhatsApp numbers, while customers receive order updates in chat. The service is designed for operators who want to manage direct orders and customer conversations through WhatsApp alongside their existing in-store service.

About

Waitery is a cloud-based restaurant point-of-sale platform for Canadian restaurants, cafés and quick-service venues. Guests scan a table QR code to browse the menu, place orders, split bills, tip and pay in a mobile browser without installing an app. Orders from dine-in, staff handhelds, direct online ordering and supported delivery channels route to a kitchen display with station routing, expo view and a print fallback. The platform provides menu management, payment processing, bilingual English and French interfaces, digital receipts and per-province Canadian sales-tax handling. Optional modules cover inventory, labor and time clock, reservations, catering and third-party delivery. Waitery supplies POS terminals, server handhelds, kitchen-display tablets and printers, available for purchase or lease. The system supports table service, counter service, pickup and delivery workflows for Canadian food-service operators.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants, takeaways, cafés and hospitality operators taking delivery, collection and table orders.

Audience

Restaurants, cafés, and quick-service venues in Canada.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Version Not Supported
Free Trial Not Supported

Pricing

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Kayana for Business
Founded: 2021
United Kingdom
kayanaforbusiness.com/uk/products/whatsapp-ordering/

Company Information

Waitery
Founded: 2021
Canada
waitery.ca

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Categories

Online Ordering Supported

Categories

Restaurant POS Supported

Integrations

DoorDash Not Supported
Uber Eats Not Supported
WhatsApp Supported

Integrations

DoorDash Supported
Uber Eats Supported
WhatsApp Not Supported
Claim Kayana WhatsApp Ordering and update features and information
Claim Kayana WhatsApp Ordering and update features and information
Claim Waitery and update features and information
Claim Waitery and update features and information