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About

Kapta is key account management software that reduces churn and drives organic growth. When the going gets tough, vendors are the first to go. So you have to be more than a vendor—you have to be an indispensable strategic partner. Kapta has the software and process to get you there. Kapta offers key account management software, based on a proven system, so you can know your clients better, act quickly and effectively on their behalf, and demonstrate value, time and time again. Know your customer inside and out, so you can create more reliable forecasts for them and for you. See the overall structure and culture at your client’s organization, and build detailed profiles for individual key contacts. Understand what your customer is trying to achieve, and the factors that will help or hinder them along the way.

About

Planhat is a Customer Success Platform built to make Customer Success simple. Planhat is beautiful and easy to use. It helps you reduce churn, upsell more, drive user engagement and maximize the lifetime value of your customers. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality and features you would expect in a modern Customer Success Platform - the difference is in the design, usability and speed to implement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a key account management and customer experience engagement software

Audience

Customer Success teams, Sales teams, Management teams, Finance teams, Product teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1,000 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Kapta
Founded: 2011
United States
kapta.com

Company Information

Planhat
Founded: 2014
Sweden
www.planhat.com

Alternatives

Alternatives

Upland Altify

Upland Altify

Upland Software
Backstory

Backstory

Backstory (People.ai)

Categories

Categories

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Supported

Integrations

Salesforce Supported
Slack Supported
Zapier Supported
AccessOwl Not Supported
Desktop.com Not Supported
Freshdesk Not Supported
Gmail Not Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
InboxCRM by AppEQ Not Supported
Kleene Not Supported
Mailchimp Not Supported
Mailchimp Transactional Email (Mandrill) Not Supported
Microsoft Outlook Not Supported
NationBuilder Supported
Pendo Not Supported
Pipedrive Not Supported
Segment Not Supported
Zendesk Not Supported

Integrations

Salesforce Supported
Slack Supported
Zapier Supported
AccessOwl Supported
Desktop.com Supported
Freshdesk Supported
Gmail Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
InboxCRM by AppEQ Supported
Kleene Supported
Mailchimp Supported
Mailchimp Transactional Email (Mandrill) Supported
Microsoft Outlook Supported
NationBuilder Not Supported
Pendo Supported
Pipedrive Supported
Segment Supported
Zendesk Supported
Claim Kapta and update features and information
Claim Kapta and update features and information
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Claim Planhat and update features and information