TextText Inc.
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Related Products
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About
Kanwas is your team’s context brain: one place for teams and agents to create, edit, share, and compound product context. Instead of juggling Claude chats, local folders, Obsidian, VS Code, Git, and docs, Kanwas gives product teams a shared workspace where context stays alive. It is not just answers, not just outputs, and not starting from scratch; it is a place to think, collaborate, and get sharp deliverables. Kanwas builds shared context by learning about you, your business, and your decisions, making evidence, ideas, and trade-offs transparent to everyone. Canvas plus shared context creates alignment, letting teams and agents work over the same context while generating structured, execution-ready deliverables for every stage of implementation. Every decision and outcome makes the next thinking process and deliverable better than the last, turning stored knowledge into a living board that teams can think in. Kanwas includes a canvas for real work, bringing code, docs, tasks, etc.
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About
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales.
Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes.
• AI agent: resolves routine tasks, so your team handles only the chats that need a human
• Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave
• Help desk: routes chats to right agents with full context, so nothing gets lost
• Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast
• Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context
• Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically
Service that resolves faster, captures more, and turns tickets into sales.
Trusted by 35,000+ companies. Free for 14 days.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Product teams that need a shared AI workspace where team knowledge, product decisions, and execution-ready deliverables compound over time
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Audience
Companies seeking a solution to scale customer support and engagement using AI agents to automate chat, ticketing, and conversational workflows across multiple channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
$25 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKanwas
United Kingdom
kanwas.ai/
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Company InformationText Inc.
Founded: 2002
United States
www.text.com
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Categories |
Categories |
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Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
BigCommerce
ChatGPT
Claude
Ecwid
Facebook Messenger
Gemini
Git
Gmail
Obsidian
Shopify
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Integrations
BigCommerce
ChatGPT
Claude
Ecwid
Facebook Messenger
Gemini
Git
Gmail
Obsidian
Shopify
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