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About

Customer satisfaction is the key and the main element to crack the code is to understand your client. Jinnee collects and analyses all inquiries to provide you with valuable insight into the needs and wants of your clients. Jinnee is always learning and finding ways to improve further as Jinnee continues to work for you. You can observe what Jinnee has learned over time, adjust its behavior, and may even come up with a new solution based on the patterns. Jinnee’s role in your company is as a virtual financial advisor. Jinnee will be helping your clients with their needs. Now they will be able to ask questions and receive replies within seconds. With Jinnee on board, there will be no need to stay online and wait to check how much you spent last month on restaurants. When you need expert advice on a good saving plan, options for deposit, better budgeting, and many more, Jinnee will offer relevant financial products and suitable solutions for you.

About

With Kinective Bridge™ (formerly OmniConnect), easily connect your core with best-of-breed fintechs to scale digital transformation, modernize operations, and increase client delight. Transformation sounds great on paper, but hard to make a reality with legacy tech stacks and outdated infrastructures. The hassle of switching cores or burning through in-house dev hours to integrate systems can be a slow, time-consuming process. To thrive in today’s modern, digitally-focused world, you need one connection to scale your transformation efforts quickly and securely. Kinective has the connections you need. Our Kinective Bridge™ (formerly OmniConnect) solutions give you control by bridging the gap between legacy systems and modern digital services through 80+ turnkey fintech integrations across 99% of US-based cores.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and individuals seeking a virtual assistant that can provide relevant financial insights

Audience

Fintechs and Financial Institutions (Banks, Credit Unions, etc.)

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Call for pricing
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customer service and support is helpful and timely. Anytime we've had issues we get pretty quick resolution. We also submit mapping updates fairly regularly and support is quick to respond and guide us through the process. The OmniPortal for support is also very organized and straightforward. I like the file sharing ability.
  • As a team member of Provident Bank and a user of the CCMC Connectors for loan exporting services, our team has a good working relationship with the NxtSoft team. When opening new tickets, I receive a communication fairly quick with an assigned heat # and an assigned Client Care Technician. All of which are knowledgeable and patient to assist working on the issues we experience. A pleasure to work with each of the techs.
  • The whole platform is heavily customisable which is a great value add for any organization. It is cost effective than most of the other solutions available 10/10 for customer service.
  • Easy to get ahold of someone if there is an issue or we need help. Great for accounting, we can link all of our banks easily.
  • Super simple, low-code, and uncomplicated. As a result, OmniConnect is the greatest alternative to engage with. At the very least, if you're just getting out of bed. solution.

Cons

  • We have occasional issues when updating fields in Admin Mortgage Loan Connector. Sometimes if we need to make updates to more than one field at a time, we have to compile and exit the database after the first field is updated, then log back in and update the next field, etc. If we don't do it this way the additional field can move or not stick. This issue may have been fixed, we haven't had multiple fields to update for a while.
  • Cons relate to timing of how long issues are resolved. Which is twofold in some cases. Follow-up could use some improvement for scheduling future sessions on open issues.
  • I don't see any major cons, but the dashboard can be a little bit more simplified. Meaning, it has a lot of complex functions that are sometimes hard to comprehend.
  • Customer support and the team are great and responsive!
  • There are certain limitations that are difficult to comprehend.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Jinnee
United States
jinnee.co

Company Information

Kinective
Founded: 2007
United States
www.kinective.io/omniconnect/

Alternatives

Alternatives

Categories

AI Tools Supported
Financial Services Supported

Categories

API Design Supported
API Management Supported
API Testing Supported
Banking Supported
Commercial Loan Supported
Embedded Finance Supported
Financial Services Supported
Integration Supported
Loan Origination Supported
Loan Servicing Supported
Mobile Banking Supported
Mortgage and Loans Supported
Online Banking Supported

Integrations

AnNoText Not Supported
BankPoint Not Supported
Bottomline Secure Payments Not Supported
CCH Axcess Tax Not Supported
CCH ProSystem fx Not Supported
CCH Tagetik Not Supported
Finastra Essence Not Supported
HubSpot Content Hub Not Supported
HubSpot Marketing Hub Not Supported
HubSpot Service Hub Not Supported
MortgageFlex Not Supported
OpenClose Not Supported
Sage 100 Not Supported
Sage 500 Not Supported
Salesforce B2C Commerce Not Supported
ThreatAdvice Cybersecurity Education Not Supported
Wolters Kluwer Passport Not Supported

Integrations

AnNoText Supported
BankPoint Supported
Bottomline Secure Payments Supported
CCH Axcess Tax Supported
CCH ProSystem fx Supported
CCH Tagetik Supported
Finastra Essence Supported
HubSpot Content Hub Supported
HubSpot Marketing Hub Supported
HubSpot Service Hub Supported
MortgageFlex Supported
OpenClose Supported
Sage 100 Supported
Sage 500 Supported
Salesforce B2C Commerce Supported
ThreatAdvice Cybersecurity Education Supported
Wolters Kluwer Passport Supported
Claim Jinnee and update features and information
Claim Jinnee and update features and information
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Claim Kinective Bridge and update features and information