Webex AI AgentWebex
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Related Products
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About
Jelou is a conversational AI platform that lets companies build, launch, and manage intelligent AI agents that go beyond simple chat responses to execute real business workflows and transactions inside the conversation. Its agents can verify customer identities using in-chat KYC with biometric and document validation, process secure payments without redirecting users, collect legally binding signatures, and enable conversational search and e-commerce experiences, all from popular messaging channels. It includes Brain Studio, a no-code/low-code environment for creating, testing, and deploying agents with integration to databases, existing business systems, and APIs, supports real-time logs for debugging, and allows human-in-the-loop handoff when needed. Jelou emphasizes privacy and compliance with certified data protection standards, prohibits third-party AI training on customer data, and encrypts transactional information.
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About
Webex AI Agent delivers dynamic, human-like interactions through conversational intelligence across voice and digital channels, providing proactive self-service for customers. It understands individual needs, remembers user history, and adapts to preferences in real time, ensuring personalized experiences. It allows for easy design and deployment of AI agents, offering options to build autonomous agents for natural conversations or scripted agents with specific, pre-configured answers. These agents can handle complex inquiries by integrating with back-office systems to fully resolve customer issues. They are deployable across various channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, providing 24/7 support. Seamless handoff to human agents is facilitated when necessary, with full context transfer to ensure continuity. The AI Agent supports over 10 languages, overcoming language barriers and scaling customer interaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and developers that want to automate real customer interactions and transactions inside conversational channels
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Audience
Customer service managers wanting a tool to enhance support operations with AI-driven, personalized self-service solutions across multiple communication channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationJelou
Founded: 2017
United States
jelou.ai/
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Company InformationWebex
Founded: 1995
United States
www.webex.ai/ai-agent.html
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Categories |
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Integrations
Facebook Messenger
WhatsApp
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Instagram
Super Intern
Webex Contact Center
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Integrations
Facebook Messenger
WhatsApp
Cal ID
Cisco Adaptive Security Appliance (ASA)
Cisco Webex
Instagram
Super Intern
Webex Contact Center
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