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About

Every incident is an opportunity that reveals how your organization really works. Jeli allows you to see that opportunity. Jeli takes you through a customized, step-by-step process for each incident. At the end, you have a clear narrative that ignites your workplace to be more efficient, more engaged, and maybe even more fun. Respond faster to incidents without complexities getting in your way. Our free Bot helps streamline your workflows, automate communication with stakeholders, and ensure reminders and to-dos for later don't get lost along the way. Jeli starts by collecting the necessary information from your current technical tools using our Incident Response Bot. This helps pinpoint those often overlooked human factors. Allowing you to see a clear overview of who, what, where, and when an incident started, and how long it took to resolve. Jeli makes it easy to add the right notes and ask the right questions for follow-ups, interviews, and reports.

About

root9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, root9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes seeking a solution to manage and respond to incidents

Audience

IT Operations, NOC, SRE, DevOps, Platform Engineering, and Infrastructure teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$179/month unlimited users
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Jeli
www.jeli.io

Company Information

root9
Founded: 2026
United States
root9.io

Alternatives

Alternatives

Categories

Incident Response Supported

Categories

Incident Response Supported

Incident Response Features

Attack Behavior Analytics Not Supported
Automated Remediation Not Supported
Compliance Reporting Supported
Forensic Data Retention Not Supported
Incident Alerting Supported
Incident Database Supported
Incident Logs Supported
Incident Reporting Supported
Privacy Breach Reporting Not Supported
Security Orchestration Not Supported
SIEM Data Ingestion / Correlation Not Supported
SLA Tracking / Management Supported
Threat Intelligence Not Supported
Timeline Analysis Supported
Workflow Automation Supported
Workflow Management Not Supported

Integrations

Slack Supported
Azure DevOps Not Supported
Checkmk Not Supported
ConnectWise Automate Not Supported
Dynatrace Not Supported
Grafana Cloud Not Supported
Graylog Not Supported
IBM Instana Not Supported
Jira Not Supported
LogRhythm SIEM Not Supported
Nagios Core Not Supported
Nagios Log Server Not Supported
PaperTrail Not Supported
Papertrail Not Supported
SigNoz Not Supported
Splunk AppDynamics Not Supported
Splunk Cloud Platform Not Supported
Sumo Logic Not Supported
Uptime Kuma Not Supported
Wazuh Not Supported

Integrations

Slack Supported
Azure DevOps Supported
Checkmk Supported
ConnectWise Automate Supported
Dynatrace Supported
Grafana Cloud Supported
Graylog Supported
IBM Instana Supported
Jira Supported
LogRhythm SIEM Supported
Nagios Core Supported
Nagios Log Server Supported
PaperTrail Supported
Papertrail Supported
SigNoz Supported
Splunk AppDynamics Supported
Splunk Cloud Platform Supported
Sumo Logic Supported
Uptime Kuma Supported
Wazuh Supported
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