Porchlight

Porchlight

1001 ToolBox
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+

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About

Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today. Live Chat 3 has been optimised for all mobile devices. Just login and answer the questions from all smart mobile devices you can think off. We even have fully native apps for iOS and Android free to use and included with your license. Automatic push, text and email reminders make sure operators always be there when a client needs their attention. We have integrated three SMS services Twilio, Plivo or Nexmo or just use the free email reminder. You can integrate Live Chat 3 including the group chat into any website you want and completely customise it to your web design. The Live Chat 3 widgets are fully mobile optimised and responsive for all screen sizes. Modern and fast for your customers and operators!

About

Porchlight is a website live-chat and customer-support workspace for teams that handle visitor questions. It combines an embeddable 5.6 KB widget, a shared Front Desk for team conversations, and Lamplighter AI, which answers from a team-maintained Guidebook, cites its sources, and hands off to a person when needed. Visitors can see whether a human agent is available, AI-only support is active, or the team is away. Other features include a help center, live visitor activity, A/B-tested welcome messages, and a hosted chat page with QR codes. The widget can be installed on WordPress, React, Next.js, Google Tag Manager, or standard HTML sites. Every plan includes unlimited agents, and users can start without a payment card.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies of all sizes looking for a Live Chat solution

Audience

Businesses with websites that need live chat and customer support.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$30 one-time payment
Free Version Supported
Free Trial Supported

Pricing

$0
The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

JAKWEB
Founded: 2009
Switzerland
www.jakweb.ch

Company Information

1001 ToolBox
Pakistan
porchlight.1001toolbox.com

Alternatives

Alternatives

CareColl

CareColl

Intellial Solutions
GhostChat

GhostChat

The Chat Widget LLC
Zendesk Chat

Zendesk Chat

Zendesk
LiveChat

LiveChat

LiveChat Software

Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

No info available.

Integrations

No info available.
Claim Jakweb Live Chat 3 and update features and information
Claim Jakweb Live Chat 3 and update features and information
Claim Porchlight and update features and information
Claim Porchlight and update features and information