Jira

Jira

Atlassian
Mission Control

Mission Control

Aprika Business Solutions
+
+

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About

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

About

Stay in charge and on track with Mission Control, a cloud-based Salesforce project management app. Our professional services automation software allows you to establish a consistent process for planning, managing and measuring your client projects, all from the one app. Maximize efficiency and profitability with our extensive feature set that seamlessly integrates with your Salesforce platform. Spend more time with clients and less time organizing your day. With Mission Control’s Salesforce Project Management solution, you’ll enjoy a clear overview of your project briefs, progress and allocated resources. All of which is designed to keep your day on track and make it easy to collaborate with your team. Create actionable tasks and take your business’s client and project management capability to the next level using time tracking, the resource capacity planner and the intuitive assignment wizard.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Software teams of all sizes

Audience

Salesforce Project Management Command Center for anyone

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
0-10 Users: Free
Standard: $7.50/Month
Premium: $14.50/Month
Free Version Supported
Free Trial Supported

Pricing

$39 per user per month
Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.6 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The feature that stands out for me is the assignment of tasks and subtasks, as this has allowed me to have a better record and tracking of the processes that must be completed in a project, resulting in having total control and minimizing time losses in case something fails. Jira's customization is unmatched, organizing work with this platform is incredible as it gives total control to customization and even more so when it has different templates that allow streamlining the planning of a project. It has AI integrated into certain tools on this platform, this has helped me generate much more efficient reports, it also integrates with different popular platforms in relation to communication and teamwork.
  • Jira is a brilliant and exceptional tool that provides great features that makes project management easier. I have been using Jira for more than 8 years and it has been of great help to me and my organization. I like the fact that it is so easy to tailor the project management view on Jira to your organization's needs.
  • There are certain capabilities of this software which i like a lot about this software like: 1. Powerful search & filtering capabilities 2. Extensive integrations with Atlassian & third party tools 3. Granular permissions for different team roles 4. Broad ecosystem of Add-ons & apps.
  • Jira provides the full solution with robust and flexible features that allow you to fully manage & automate the workflow of simple, as well as complex projects. It also has rich reporting and analytics.
  • I have been using JIRA for 10+ years. I love it but also hate it at the same time. However the love for it far surpasses the unhappiness! Atlassian has been making the product better the last 2 years and Cloud is by far the best they have ever done. The platform is powerful and the ease of use is improving in each release. At this point there is literally no need to use anything else.

Cons

  • Extensive and deep features that require some learning time to be able to use this tool properly. I would like them to simplify the learning process so that it is easier to adapt. In addition, its interface became more complex after applying certain updates, which radically changed how the interface was structured. Although this platform is complex to use, there are certain features that require a bit of tools, especially in the communication part. I feel that my work team has a hard time adapting to maintaining communication within this platform. It seems that Jira does not adapt to the new communication methods that currently exist.
  • To be sincere, there is nothing i dislike about Jira as it meets all my expectations.
  • The clunky interface always makes people a little confused about the features of capabilities of Jira Software, simplifying the same could benefit the users a lot.
  • Due to the extensive features Jira has, the learning curve is quite steep and it is suggested that you invest in training.
  • For junior or small teams JIRA is too much but for any team doing actual product development work this is the tool.

Pros & Cons from Real Users

Pros

  • Seamless integration with Salesforce. Nice (Lightning) look & feel. Frequent updates and improvements.
  • We have been using Mission Control for over five years, love Colin and the team's great customer support. This is a tool that will help anyone who needs a PM tool that works seamlessly with Salesforce.
  • We go from Salesforce Lead -> Opportunity -> MC Project with different teams participating at different stages of the cycle. All in one platform. One platform saves us time in training and daily use. One platform provides us with visibility of the end-end cycle from Lead through to delivery.
  • Had to choose one PSA system from several and happy we went with Mission Control. Fantastic system, incredibly intuitive, easy to use and great features!
  • Various features, but the ones I used the most were timeline, team logs and project financials, having all these in the ones place was fantastic.

Cons

  • Meeting manager very basic; needs some development. Gantt chart a little bit buggy.
  • The only con that I could come up with is that there are a ton of features due to the fact that it is a very robust tool, having said that, because we know SFDC it is easy to streamline the features that are important to us.
  • It would be nice to have the ability to work on project plans with outside parties, i.e. customers and partners.
  • To be fully honest, there aren't many glaring cons. They release updates on a regular basis only advancing the system and making it more useful.
  • More flexibility in setting week starting for Timesheet

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Atlassian
Founded: 2002
United States
www.atlassian.com/software/jira

Company Information

Aprika Business Solutions
Founded: 2010
Australia
aprika.com

Alternatives

Freshservice

Freshservice

Freshworks

Alternatives

TaskRay

TaskRay

Bracket Labs
Jira

Jira

Atlassian

Categories

AI Productivity Supported
Bug Tracking Supported
Collaboration Supported
Dashboard Supported
DevOps Supported
DORA Metrics Supported
Gantt Chart Supported
Issue Tracking Supported
IT Documentation Supported
Kanban Supported
Marketing Planning Supported
OKR Supported
Product Management Supported
Product Roadmap Supported
Productivity Supported
Project Management Supported
Project Planning Supported
Project Tracking Supported
Remote Work Supported
Reporting Supported
Scrum Supported
Strategic Planning Supported
Task Management Supported
Work Management Supported

Categories

Kanban Features

Collaboration Tools Supported
Dependency Tracking Supported
KPI Monitoring Not Supported
Milestone Tracking Supported
Multi-Board Supported
Prioritization Not Supported
Project Planning Not Supported
Roadmapping Supported
Supports Scrum Supported
Task Management Supported
Time Tracking Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Supported
Deployment Management Supported
Graphical User Interface Not Supported
Mobile Development Supported
No-Code Not Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Supported
Testing Management Supported
Version Control Supported
Web App Development Supported

Bug Tracking Features

Backlog Management Supported
Filtering Supported
Issue Tracking Supported
Release Management Supported
Task Management Supported
Ticket Management Supported
Workflow Management Supported

DevOps Features

Approval Workflow Supported
Dashboard Not Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Not Supported
Issue Auditing Not Supported
Issue Scheduling Supported
Knowledge Base Supported
Project Management Supported
Recurring Issues Supported
Scheduling Supported
Task Management Supported

Scrum Features

Backlog Management Supported
Collaboration Board Supported
Daily Reports Supported
Iteration Management Supported
KPI Monitoring Not Supported
Milestone Tracking Supported
Prioritization Supported
Progress Tracking Supported
Release Planning Supported
Roadmapping Supported
Sprint Planning Supported
Task Management Supported

Task Management Features

Collaboration Supported
Create Subtasks Supported
Gamification Supported
Gantt Charts Supported
Mobile Access Supported
Percent-Complete Tracking Supported
Progress Tracking Supported
Recurring Tasks Supported
Reporting/Analytics Supported
Spreadsheet View Supported
Task Board View Supported
Task Planning Supported
Task Scheduling Supported
Task Tracking Supported
Time Tracking Supported
To-Do List View Supported

Agile Project Management Tools Features

Backlog Management Supported
Feedback Management Supported
Gantt/Timeline View Supported
Kanban Board Supported
Prioritization Supported
Request Management Supported
Resource Management Supported
Retrospectives Management Supported
Status Tracking Supported
Supports Scrum Supported
Team Management Supported
Template Management Supported
Workflow Management Supported

Kanban Features

Collaboration Tools Supported
Dependency Tracking Supported
KPI Monitoring Supported
Milestone Tracking Supported
Multi-Board Supported
Prioritization Supported
Project Planning Supported
Roadmapping Supported
Supports Scrum Supported
Task Management Supported
Time Tracking Supported

Product Management Features

Collaboration Supported
Feedback Collection Supported
Idea Management Supported
Milestone Tracking Supported
Prioritization Supported
Product Roadmapping Supported
Release Management Supported
Requirements Management Supported
Resource Management Supported
Workflow Management Supported

Product Roadmap Features

Collaboration Supported
Content Import / Export Supported
Diagramming Supported
Drag & Drop Supported
Feature Management Supported
Milestone Tracking Supported
Prioritization Supported
Requirements Management Supported
Workflow Management Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Project Planning Features

Agile Methodologies Supported
Budget Management Supported
Collaboration Tools Supported
Due Date Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Prioritization Supported
Progress Tracking Supported
Resource Management Supported
Task Management Supported
Template Management Supported
Traditional Methodologies Supported

Resource Management Features

Capacity Management Supported
Data Visualization Supported
Demand Forecasting Supported
Drag & Drop Supported
Employee Scheduling Supported
Filtered Search Supported
Resource Allocation Supported
Skills Tracking Supported
Utilization Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Supported
Mobile Access Supported
No-Code Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Integrations

Salesforce Supported
Bird Eats Bug Supported
Chkk Supported
Code42 Incydr Supported
Compass Supported
ControlMap Supported
Detectify Supported
DevRev Supported
Devzery Supported
FreshMail Supported
Gloroots Supported
Invicti Web + API Supported
Lano Supported
Mira Supported
Shoreline Supported
TrustBuilder Supported
ZBrain Supported
eG Enterprise Supported
isLucid Supported
qTest Supported

Integrations

Salesforce Supported
Bird Eats Bug Not Supported
Chkk Not Supported
Code42 Incydr Not Supported
Compass Not Supported
ControlMap Not Supported
Detectify Not Supported
DevRev Not Supported
Devzery Not Supported
FreshMail Not Supported
Gloroots Not Supported
Invicti Web + API Not Supported
Lano Not Supported
Mira Not Supported
Shoreline Not Supported
TrustBuilder Not Supported
ZBrain Not Supported
eG Enterprise Not Supported
isLucid Not Supported
qTest Not Supported
Claim Jira and update features and information
Claim Jira and update features and information
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Claim Mission Control and update features and information