Go Moment Ivy

Go Moment Ivy

Go Moment
Korimaa

Korimaa

Akash Gupta
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+

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About

Ivy combines human expertise and automation to provide accurate and timely guest communication, freeing up hotel staff and enhancing your guest experience. Ivy welcomes guests and personalizes their stay. Whatever your guest’s needs, Ivy can respond in under a second. Gain insight into your guest experience and operation with Ivy’s robust analytics, and manage all guest requests in one place. Explore the many ways Ivy is communicating with guests and increasing satisfaction scores.

About

Korimaa is a WhatsApp-based guest-assistance service for hotels. It answers common questions using hotel-approved information, accepts guest service and menu-order requests, gathers guest feedback, and routes requests or complaints to the appropriate hotel team. Guests can ask for a person when needed and use their existing WhatsApp app without installing a separate guest app. Hotel staff remain responsible for reviewing, confirming, and fulfilling requests. The service is configured around each property's details and workflows, with direct integrations for IDS Next and Opera PMS.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Resorts, hotels, and casinos

Audience

Hotel owners, managers, and guest-service teams.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Go Moment
Founded: 2010
United States
www.gomoment.com

Company Information

Akash Gupta
www.korimaa.com

Alternatives

Alternatives

Tourismart

Tourismart

SimpleApps
SABA Chatbot

SABA Chatbot

SABA Hospitality
SABA Chatbot

SABA Chatbot

SABA Hospitality
Grace

Grace

Nevotek

Categories

Categories

Guest Messaging Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Supported
Multi-Languages Not Supported
Omni-Channel Not Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

FLEXIPASS Supported
Front Supported
IDS Next Not Supported
Maestro PMS Supported
Stayntouch PMS Supported
WebRezPro Supported
WhatsApp Not Supported

Integrations

FLEXIPASS Not Supported
Front Not Supported
IDS Next Supported
Maestro PMS Not Supported
Stayntouch PMS Not Supported
WebRezPro Not Supported
WhatsApp Supported
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Claim Go Moment Ivy and update features and information
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