Go Moment IvyGo Moment
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KorimaaAkash Gupta
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Related Products
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About
Ivy combines human expertise and automation to provide accurate and timely guest communication, freeing up hotel staff and enhancing your guest experience.
Ivy welcomes guests and personalizes their stay. Whatever your guest’s needs, Ivy can respond in under a second. Gain insight into your guest experience and operation with Ivy’s robust analytics, and manage all guest requests in one place.
Explore the many ways Ivy is communicating with guests and increasing satisfaction scores.
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About
Korimaa is a WhatsApp-based guest-assistance service for hotels. It answers common questions using hotel-approved information, accepts guest service and menu-order requests, gathers guest feedback, and routes requests or complaints to the appropriate hotel team. Guests can ask for a person when needed and use their existing WhatsApp app without installing a separate guest app. Hotel staff remain responsible for reviewing, confirming, and fulfilling requests. The service is configured around each property's details and workflows, with direct integrations for IDS Next and Opera PMS.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Resorts, hotels, and casinos
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Audience
Hotel owners, managers, and guest-service teams.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingPricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGo Moment
Founded: 2010
United States
www.gomoment.com
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Company InformationAkash Gupta
www.korimaa.com
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Alternatives |
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Supported
Multi-Languages
Not Supported
Omni-Channel
Not Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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Integrations
FLEXIPASS
Supported
Front
Supported
IDS Next
Not Supported
Maestro PMS
Supported
Stayntouch PMS
Supported
WebRezPro
Supported
WhatsApp
Not Supported
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Integrations
FLEXIPASS
Not Supported
Front
Not Supported
IDS Next
Supported
Maestro PMS
Not Supported
Stayntouch PMS
Not Supported
WebRezPro
Not Supported
WhatsApp
Supported
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