KnowledgeBaseLiveChat Software
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Related Products
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About
Ithy — I Think Why — turns research questions into articles with sources. Fast Research provides focused answers. Deep Research preserves separate AI researcher perspectives and combines findings into a final article.
Users can inspect source links and passages, save a library, organize folders and download HTML. Pictures, video, charts and maps depend on the question, evidence and settings. New answers start private; link sharing and public search publication are separate choices.
Free access is available. Pro costs $20/month or $120/year, billed annually, with 1,000 answers/month under current allowances. Ithy runs in desktop and mobile browsers. Founded by Winson Luk in November 2024.
AI answers can contain errors; check important claims and original sources.
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About
Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Researchers, students, writers and professionals who need source-linked research articles, independent AI perspectives and a saved research library.
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Audience
Companies of all sizes
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0
Free access is available. Optional Pro: $20 per month or $120 per year, billed annually, with 1,000 answers per month under current allowances. Individual accounts; current access and renewal terms are shown on the official pricing page.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$39 per month
Unlimited users
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationIthy
Founded: 2024
United States
ithy.com
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Company InformationLiveChat Software
Founded: 2002
United States
knowledgebase.ai
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
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Integrations
LiveChat
Not Supported
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