KnowledgeBase

KnowledgeBase

LiveChat Software
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About

Ithy — I Think Why — turns research questions into articles with sources. Fast Research provides focused answers. Deep Research preserves separate AI researcher perspectives and combines findings into a final article. Users can inspect source links and passages, save a library, organize folders and download HTML. Pictures, video, charts and maps depend on the question, evidence and settings. New answers start private; link sharing and public search publication are separate choices. Free access is available. Pro costs $20/month or $120/year, billed annually, with 1,000 answers/month under current allowances. Ithy runs in desktop and mobile browsers. Founded by Winson Luk in November 2024. AI answers can contain errors; check important claims and original sources.

About

Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Researchers, students, writers and professionals who need source-linked research articles, independent AI perspectives and a saved research library.

Audience

Companies of all sizes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free access is available. Optional Pro: $20 per month or $120 per year, billed annually, with 1,000 answers per month under current allowances. Individual accounts; current access and renewal terms are shown on the official pricing page.
Free Version Supported
Free Trial Not Supported

Pricing

$39 per month
Unlimited users
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Ithy
Founded: 2024
United States
ithy.com

Company Information

LiveChat Software
Founded: 2002
United States
knowledgebase.ai

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Categories

AI Tools Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

LiveChat Not Supported

Integrations

LiveChat Supported
Claim Ithy and update features and information
Claim Ithy and update features and information
Claim KnowledgeBase and update features and information
Claim KnowledgeBase and update features and information