ZapiDesk

ZapiDesk

DigiMantra
+
+

Related Products

  • Axero
    219 Ratings
    Visit Website
  • iBabs
    78 Ratings
    Visit Website
  • AddSearch
    140 Ratings
    Visit Website
  • Nasdaq Boardvantage
    307 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Procare
    3,575 Ratings
    Visit Website
  • Zendesk
    7,958 Ratings
    Visit Website
  • StrongDM
    102 Ratings
    Visit Website
  • optivalue.ai
    4 Ratings
    Visit Website
  • DoctorConnect
    85 Ratings
    Visit Website

About

Invision Community features a fully-loaded support desk. If you want to take support a step further, easily integrate with Zendesk to communicate top-level help and feedback. Beef up your customer relationship management services with their suite of applications focused on customer service, marketing automation, analytics and application development. Enable staff to focus on more important tasks, rather than repeating the same answers over and over. Automatically highlight the best support content from your community on Facebook & Twitter, for even better visibility. Customers can access your support community any time, from anywhere, on any device. Answers can be ranked based on their accuracy, with higher ranked answers displayed first. Staff and the original poster can also choose the best answer.

About

ZapiDesk is an AI-powered virtual receptionist built specifically for medical practices and clinics. It automates front-desk communication by answering incoming calls, handling patient inquiries, assisting with appointment scheduling, and providing timely responses 24/7. By ensuring calls are answered promptly, ZapiDesk helps practices reduce missed calls, improve patient accessibility, and deliver a more consistent communication experience. The platform can be customised to match each practice’s requirements, including greetings, AI voice, languages, conversation flows, business hours, holiday schedules, and communication preferences. ZapiDesk also supports appointment-related workflows, call routing, patient information collection, and integrations through APIs. By automating repetitive administrative interactions, ZapiDesk reduces the workload on reception teams, improves operational efficiency, and allows staff to focus more on patients while the AI handles communication.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands searching for a complete Community solution

Audience

Medical clinics and private practices, Hospitals and healthcare centers, Mental wellness and therapy practices, Healthcare administrators

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$75 per month
Free Version Not Supported
Free Trial Supported

Pricing

$490/year
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We chose “Invison Power Board” (IPB) from Invision Power Systems (IPS) as the tool for this since it had one for our offering critical functionality. The software had also been around for 10-20 years (depending on how you count a major version upgrade) and could be expected to be stable. This explains why we stayed on board through an 18-month-long orgy of bug reports.

Cons

  • The site was plagued by quite a few issues. We estimate that our 18-month-long process until failure, would have taken us about 6 months with a stable and fully documented software, and an open-minded Support.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Invision Community
Founded: 2002
United States
www.invisioncommunity.com

Company Information

DigiMantra
Founded: 2012
India
digimantra.com

Alternatives

Alternatives

vBulletin

vBulletin

vBulletin Solutions
Jostle

Jostle

Jostle Corporation
TensorLinks

TensorLinks

TensorLinks AI

Categories

Community Supported
Portal Supported

Categories

AI Receptionists Supported
Healthcare Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Supported
Group Management Supported
Ideation / Crowdsourcing Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Supported
White Label Not Supported

Portal Features

Chat Not Supported
Collaboration Supported
Content Management Supported
Document Management Supported
File Sharing Supported
Search Supported

Integrations

Jira Work Management Supported
Mailchimp Supported
Mapbox Supported
Salesforce Supported
Stackreaction Supported
Workers by Delos Supported
Zapier Supported

Integrations

Jira Work Management Not Supported
Mailchimp Not Supported
Mapbox Not Supported
Salesforce Not Supported
Stackreaction Not Supported
Workers by Delos Not Supported
Zapier Not Supported
Claim Invision Community and update features and information
Claim Invision Community and update features and information
Claim ZapiDesk and update features and information
Claim ZapiDesk and update features and information