Intermedia Unite

Intermedia Unite

Intermedia
banter

banter

banter.io
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About

Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.

About

Why do business phone lines cost so much? Get a business phone line starting at $4.99/month. Add a business line to your personal phone, so you can do business on the go. Get a robust and reliable business phone system without wasting money on unnecessary office phone systems. Keep your personal number private and receive business calls through your smartphone using the mobile app. banter differentiates business calls from personal so you can always make the right impression. Get your business calls sent straight to your cell phone. No expensive phone system required. You can make a call using your desk phone, PC or smartphone. Ease of integration, progressive technology, and a simple interface is what makes us stand apart from the rest. We offer the most sophisticated VoIP system that is simple to operate. Always get notified of your incoming calls on multiple channels. Integrate multiple communication channels with banter for faster interactions with your potential customers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes searching for a complete Business VoIP solution

Audience

Companies that need low-cost business phone lines

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$4.99 per month
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intermedia
Founded: 1993
United States
www.intermedia.com

Company Information

banter.io
Founded: 2019
United States
www.banter.io

Alternatives

Alternatives

Categories

Intermedia® Contact Center helps businesses deliver fast, personalized customer experiences across every channel. It unifies voice, chat, SMS, and email into one platform, enabling teams to engage customers seamlessly without switching tools. Intelligent routing and self-service connect customers to the right resource quickly, while automating routine inquiries to reduce wait times. Agents have access to customer context, interaction history, and collaboration tools in one place to resolve issues faster. AI-powered features like real-time assistance, summaries, and insights support agents and help supervisors improve performance and service quality. Built-in dashboards, reporting, and secure recording provide visibility and support compliance. Backed by 99.999% uptime and J.D. Power-certified support, it delivers reliable performance—resulting in better service, more productive teams, and simpler customer communications.

Categories

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

ALGO
CDK Global
DealerSocket
Google Calendar
Google Contacts
Google Meet
HubSpot CRM
Microsoft 365
Microsoft Copilot
Microsoft Dynamics 365
Pipedrive
Sales Robots
Salesforce
ServiceNow
Slack
Wufoo
Zendesk
Zoho Projects
Zoho SalesInbox
banterFax

Integrations

ALGO
CDK Global
DealerSocket
Google Calendar
Google Contacts
Google Meet
HubSpot CRM
Microsoft 365
Microsoft Copilot
Microsoft Dynamics 365
Pipedrive
Sales Robots
Salesforce
ServiceNow
Slack
Wufoo
Zendesk
Zoho Projects
Zoho SalesInbox
banterFax
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