Intermedia Unite

Intermedia Unite

Intermedia
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About

Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.

About

VideoMost Server is like Zoom, but self-hosted video conferencing server and available for licensing at a fraction of competitors cloud prices Enterprise video conferencing with mobile messaging and content sharing: enable people team work from any device / any network by using powerful and complete VideoMost enterprise-grade secure communication platform. 300 video participants in a conference room with extensive collaboration tools, including docs and screen sharing, whiteboard, mobile messenger, polls and more. Using both Scalable video coding (SVC and MUX) and traditional MCU (MIX) architecture VideoMost automatically and dynamically adjusts video quality to available network conditions and CPU utilization throughout a conference session, and provides total legacy HW (Cisco, Polycom, Avaya, etc) and Microsoft software (Outlook, Exchange, Skype) interoperability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes searching for a complete Business VoIP solution

Audience

Companies of all sizes interested in a self-hosted UC server

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$7 per conference room
Free Version
Free Trial

Reviews/Ratings

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 5.0 / 5
design 3.7 / 5
support 4.7 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Intermedia
Founded: 1993
United States
www.intermedia.com

Company Information

VideoMost
Founded: 1994
www.videomost.us

Alternatives

Alternatives

Enghouse Vidyo

Enghouse Vidyo

Enghouse Video
TetraVX nVX

TetraVX nVX

TetraVX

Categories

Intermedia® Contact Center helps businesses deliver fast, personalized customer experiences across every channel. It unifies voice, chat, SMS, and email into one platform, enabling teams to engage customers seamlessly without switching tools. Intelligent routing and self-service connect customers to the right resource quickly, while automating routine inquiries to reduce wait times. Agents have access to customer context, interaction history, and collaboration tools in one place to resolve issues faster. AI-powered features like real-time assistance, summaries, and insights support agents and help supervisors improve performance and service quality. Built-in dashboards, reporting, and secure recording provide visibility and support compliance. Backed by 99.999% uptime and J.D. Power-certified support, it delivers reliable performance—resulting in better service, more productive teams, and simpler customer communications.

Categories

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

AWS Marketplace
CDK Global
DealerSocket
Google Calendar
Google Contacts
Google Meet
HubSpot CRM
Microsoft 365
Microsoft Copilot
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
NetSuite CRM
Pipedrive
Sales Robots
Salesforce
Slack
Zendesk
Zoho Projects
Zoho SalesInbox

Integrations

AWS Marketplace
CDK Global
DealerSocket
Google Calendar
Google Contacts
Google Meet
HubSpot CRM
Microsoft 365
Microsoft Copilot
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
NetSuite CRM
Pipedrive
Sales Robots
Salesforce
Slack
Zendesk
Zoho Projects
Zoho SalesInbox
Claim VideoMost and update features and information
Claim VideoMost and update features and information