Intermedia Unite vs. Operator Connect for Microsoft Teams Comparison


Intermedia Unite Intermedia	Operator Connect for Microsoft Teams Intrado	+	+
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About Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.		About As an official Microsoft direct routing partner, Intrado’s Operator Connect is a certified Microsoft Teams phone system. Get calling, chat and meetings from the same place. Operator Connect is an affordable alternative to Microsoft calling plans when you need commercial flexibility or service in areas not covered by Microsoft today. Bring your own SIP solution if needed for expanded international coverage. Eliminate local gateways, avoid costly PRI circuits and deliver maximum uptime via Intrado’s cloud-first delivery. Intrado can provide and support all services or integrate into your existing carrier partners or PBX. No new hardware required. We also offer licensing of Microsoft Teams and Microsoft 365. Discover what else you can get from two of the world’s most popular business solutions. Communication solutions work better together. Consider an all-in-one communication suite to simplify your business with a single provider for calling, collaboration and contact center.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes searching for a complete Business VoIP solution		Audience Companies in need of a SIP trunking and a Microsoft Teams calling plan to get more than meetings and chat
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Intermedia Founded: 1993 United States www.intermedia.com		Company Information Intrado Founded: 1986 United States www.intrado.com/en/cloud-collaboration/calling/hoot-connect
Alternatives 3CX		Alternatives Intermedia Unite Intermedia
Yeastar P-Series PBX System Yeastar		Wavetel Wavetel Business LTD
NXTPulse		XCastLabs
Dialpad Connect Dialpad		Alltel
Nextiva View All		Callroute View All
Categories AI Receptionists Business Phone Systems Business VoIP Call Center Contact Center as a Service (CCaaS) SIP Trunk Team Communication Telephony UCaaS Unified Communications Video Conferencing Web Conferencing Workforce Optimization (WFO)		Categories SIP Trunk Unified Communications
Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Team Communication Features Activity / News Feed Audio Calls Calendar Management Chat / Messaging Discussion Threads File Sharing Mobile Access Push Notifications Search Surveys & Feedback Task Management Video Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard		Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail
Integrations Microsoft 365 Active Directory Datto Workplace Microsoft Copilot Microsoft Teams Sales Robots Wufoo View All 6 Integrations		Integrations Microsoft 365 Active Directory Datto Workplace Microsoft Copilot Microsoft Teams Sales Robots Wufoo View All 2 Integrations
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