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About

Rich and flexible interactions. Offer a rich choice of contact options to maximize your ability to make first contact. Video, Audio, Text, Payment & more. Structured choice and decision path. Hybrid automated and personal interaction. Engaging and converting. Don't force customers on your platform. Engage them on the platforms they use. Large groups of participants. Observe large groups of respondents and craft custom messaging to pull everyone through. Respondent/group progress viewer. Efficient personalized messaging. Multi-channel messaging.

About

Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to manage and improve their operations

Audience

Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Interactly
interactly.com

Company Information

Kipsu
Founded: 2010
United States
kipsu.com/hospitality/

Alternatives

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality
rGuest Express

rGuest Express

Agilysys

Categories

Video Interviewing Supported

Categories

Guest Messaging Supported

Video Interviewing Features

Archiving Not Supported
Candidate Portal Not Supported
Feedback Management Not Supported
Invitations Supported
One-on-One Interviews Not Supported
Panel Interviews Not Supported
Practice Sessions Not Supported
Question Bank Not Supported
Recording Supported
Scoring Not Supported
Virtual / Pre-Recorded Interviews Not Supported

Integrations

OpenKey Not Supported

Integrations

OpenKey Supported
Claim Interactly and update features and information
Claim Interactly and update features and information
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Claim Kipsu and update features and information